ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.21/5
Customer service:
3.57/5
Return/Replacement policy:
3.82/5

Verified
5/5

2023-03-03

Excellent

"Excellent product, service, costs, shipping.... all good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-03

Great Job!

"The cards came out beautifully. Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-02

Easy to use when designing

"Was so simple to design and the quality of our signs are amazing!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-02-26

Cards

"I ordered business cards and customized them. GotPrint delivered them on time and the cards were exactly as I designed them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-26

Thank you!

"Awesome experience. Fast delivery. Quality Cards."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-26

Nice work and fast delivery!

"Prompt service and I received my products fast!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-02-25

Excellent

"Great service, great price and reasonable shipping charges"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-02-23

This was my first and last time.

"I paid extra for quick shipment - the cards that were supposed to arrive by the 10th didn't arrive until the 23rd. The quality was less than what I expected and the extra cost for the premium card was just underwhelming. Service was non-existent when I reached out for an updated status. Sorry, not at all what my coworker recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2023-02-21

hard to edit

"hard and very limited to edit the content, too long to deliver, and not a high quality for the price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-02-20

Good service

"Great service. Very good quality"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-02-12

Never Again

"Quality control is non existent. Used GotPrint twice for business cards. 1st order was OK but nothing exceptional. 2nd order was a disaster. Cropped wrong. Not as per proof. Color shift from first order even though orders were essentially the same. Refund policy - JOKE. NO refunds even if it's their error. 1st order very affordable. 2nd order-you end up paying for the discount you got on the 1st order - very expensive.
Not worth my money to pay for shipping to have more hassles with them. Live and Learn - never do business with GotPrint again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-07
A rep from GotPrint, GotPrint, has responded:

“Hello, can you please provide us with more information so we can look into this for you. Thank you”


Verified
1/5

2023-02-09

Thieves and terrible service

"Thieves. I sent an email with my order because thier website is crap asking to make sure the words don't get cut off ... 3 weeks later they don't look at the email and send me cut off words. They only offer to do store credit so i try thier template and its terrible worthless crap and they now refuse to do a refund but have time to bicker in emails talking about they don't have time to issue a refund after I agreed on store credit. They are lucky I even tried again and there was no offer for full refund. Lying thieves. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-03

Cards were in time and perfect

"I received my business cards on time.. They were exactly what I was looking for and for a great price, thank you once again GotPrint.com.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-01

They do not disappoint!

"Always have great service from them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-01

Love it!

"Great customer service. We loved the banner!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges