Product & services pricing
4.28/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.49/5
Customer service:
4.11/5
Return/Replacement policy:
4.41/5

ResellerRatings
Verified
2/5

2023-03-14

User Unfriendly

"I find your online purchasing very user unfriendly! You should either improve it or provide customers the ability to place an order via the phone. Your current method is online or nothing. I've reordered three times. If I have issues the next time, I may chose an alternative printing service with a more friendly method of ordering.

Please get back with me. Thanks, Dan Brookbank
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2023-03-11

Delivered a week early

"Got my prints a week early eventhough they repeatedly told me that wasn’t possible. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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ResellerRatings
Verified
5/5

2023-03-09

Outstanding Printing,

"Very pleasurable experience. Outstanding Printing, Super quick delivery! "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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ResellerRatings
Verified
5/5

2023-03-08

Met my expectations in full.

"On time and delivered quality "


Verified
5/5

2023-03-06

Thanks for another great job

"Always on time and easy to work with!"

Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
3/5

2023-03-05

Nor very happy

"GotPrint does not provide a combined shipping. I was going to order more prints but double shipping cost was too much. Delivery was very long as well.
Will look for another company that cuts a better shipping deal for customers.
"

Likelihood of customers making future purchases
Overall customer service
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Verified
5/5

2023-03-03

Excellent

"Excellent product, service, costs, shipping.... all good."

Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-03

Great Job!

"The cards came out beautifully. Thank you so much!"

Pricing of products and services
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Verified
5/5

2023-03-02

Easy to use when designing

"Was so simple to design and the quality of our signs are amazing!! "

Pricing of products and services
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Verified
5/5

2023-02-26

Cards

"I ordered business cards and customized them. GotPrint delivered them on time and the cards were exactly as I designed them. "

Pricing of products and services
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Verified
5/5

2023-02-26

Thank you!

"Awesome experience. Fast delivery. Quality Cards."

Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-26

Nice work and fast delivery!

"Prompt service and I received my products fast!"

Pricing of products and services
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Verified
5/5

2023-02-25

Excellent

"Great service, great price and reasonable shipping charges"

Likelihood of customers making future purchases
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Verified
1/5

2023-02-23

This was my first and last time.

"I paid extra for quick shipment - the cards that were supposed to arrive by the 10th didn't arrive until the 23rd. The quality was less than what I expected and the extra cost for the premium card was just underwhelming. Service was non-existent when I reached out for an updated status. Sorry, not at all what my coworker recommended."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Verified
2/5

2023-02-21

hard to edit

"hard and very limited to edit the content, too long to deliver, and not a high quality for the price"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process