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Product & services pricing
4.26/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.21/5
Customer service:
3.57/5
Return/Replacement policy:
3.82/5

Verified
5/5

2023-02-01

Fast and easy

"I was able to order and have it printed quickly and delivered to my client within day. Thank you."

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Verified
5/5

2023-01-31

Business cards

"It was an easy, inexpensive way to buy business cards. "

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Verified
2/5

2023-01-31

Long shipping

"For the price and shipping cost it takes to long to receive
"

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Verified
5/5

2023-01-31

Always on Time

"Running a seasonal business I depend on GotPrint to furnish business cards for my staff. There is always a steady turnover and
I have been using their service for several years. They are inexpensive and very professional and detailed for a color glossy card.
"

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Verified
5/5

2023-01-30

Great stuff

"I loved the shirt I got and the canvas print I almost screwed up on but the support team stopped it so I could actually get a good one and it came out really well"

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Verified
5/5

2023-01-20

Get on time.

"Friendly system to design any types of business cards."

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Verified
2/5

2023-01-18

Pricing is the ONLY reason to use them

"We are a non-profit so we are pinching pennies wherever we can. From uploading the file to obtaining paperwork for the sales tax exemption it was a nightmare. I was continuously shuffled from department to department and asked to enter my customer order# every time. When I finally obtained the tax exempt form they required I was told that it would not be available for this current order and may take days to be connected to my account. If the order exceeds $5,000 you must pay by wire transfer, cashiers check or agree to pay a 4% surcharge and then they will be happy to process it on your credit card. I am almost 2 weeks into this and still do not have the item in production. Don't use them if you are on a deadline- you will miss it! I am a volunteer and I have spent hours of my life that I will NEVER get back on hold. I have ONE positive- the CS agent Frank was as helpful as he could be given the constraints of his company."

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Rep reply posted 2023-01-25
A rep from GotPrint, GotPrint, has responded:

“Hello. We apologize, we are unable to find your order with the information provided. Please send a message with the order number so we can investigate this for you. Thank you”


Verified
5/5

2023-01-17

Very happy with my new cards

"I ordered new business cards to announce our recent move. The company was very professional and timely in their delivery of a quality product. Very satisfied."

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Verified
1/5

2023-01-04

I don't knows what to say

"horrible, no solution, messed up my dream
"

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Rep reply posted 2023-01-25
A rep from GotPrint, GotPrint, has responded:

“Hello. We are not showing any issues reported to us on any of the orders you have placed. If you have any issues, please submit an order issue via the website or contact our Customer Service department and we will be more then happy to assist you. Thank you”


Verified
5/5

2023-01-03

Designing a business card couldn't be easier

"I was very excited about creating a business card for a new jewelry business my daughter and I created. However, designing the card brought anxiety with it. The templets on GotPrint made it very easy, and I absolutely love the design. The card is simple, but elegant. Couldn't be happier."

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Verified
5/5

2022-12-30

Business Cards

"The website was easy to use to place the order. The product arrived quickly and the quality was excellent."

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Verified
5/5

2022-12-24

First time ordering

"Printing took a little longer than I expected but the finished product was exactly what I ordered "

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Rep reply posted 2023-01-25
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you for your comments. All orders are custom printed, and the production time is based on the options you select from when the order is approved and charged. In this case, the order had a production time of 3-5 business days, if you have any questions, please contact our Customer Service department. Thank you”


Verified
5/5

2022-12-23

Quality printing

"Very happy with the quality of printing. Customer service was easily accessible. Products were delivered in a timely manner. Have been a repeat customer for years."

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Verified
3/5

2022-12-22

box opened on delivery

"It's likely a UPS issue, as normally there is no issue with how things are shipped. With this recent order, the box was opened to the point that I could see the cards. UPS is the worst and I think my driver is the leader of the worst drivers they have. Over the past 10 years, you've always given great service and a great product. "

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Rep reply posted 2023-01-25
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you for your comments. If you receive a damaged package, we would ask you to submit an order issue via the website, or contact our Customer Service department so we can investigate. Thank you”


Verified
4/5

2022-12-21

Nice quality this time, Packaging could be better. I recommend put in plastic bag in box next time.

"This post card is way better than last time. However the box came broken open. Maybe a few cards did not make it, but I ordered 500, I am not sure."

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Rep reply posted 2023-01-25
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you for your comments. If you receive a damaged package, we would ask you to submit an order issue via the website, or contact our Customer Service department so we can investigate. Thank you”