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Product & services pricing
4.21/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.17/5
Customer service:
3.82/5
Return/Replacement policy:
4.15/5

Verified
2/5

2022-09-26

Where is UPS?

"It's taking forever for UPS to deliver. It moves and then sits somewhere for a long time. Still don't have it.
"

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Rep reply posted 2022-10-24
A rep from GotPrint, GotPrint, has responded:

“Thank you for your comments. Please note that for this order, the shipping speed was Economy Shipping, which can take 7-14 business days. If you ever have any questions, please feel free to contact our Customer Service department. Thank you”


Verified
3/5

2022-09-25

Damaged art

"I hate to say this because I've used GotPrint for at least 10 years, both personally and professionally. I ordered a rather large piece of art and when I opened it, it was crimped in a few areas. Unfortunately, the art is black text on white, so it is glaring. I was really hoping it wasn't noticeable. I simply think that the sheer size of the print was too big NOT to have the possibility of it being flawless. Regardless, every other job I've ever done through GotPrint has been perfect!"


Rep reply posted 2022-10-24
A rep from GotPrint, GotPrint, has responded:

“Thank you for your review. If ever you receive an order and there is damage, please submit an order issue so we can try to resolve it for you. If you have any questions, please do hesitate to contact us. Thank you”


Verified
5/5

2022-09-21

Business cards

"The ordering was easy, the price reasonable and the turn around time was much sooner than estimated."

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Verified
5/5

2022-09-17

First time buyer and there were absolutely zero flaws in product and delivery.

"I was a first time buyer, responsibly wary but hopeful. Turned out to beat my expectations. There are no exaggerations about the quality of product or delivery. I will use again, a lot."

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Verified
5/5

2022-09-15

Very happy

"I needed a rush order for a theater production and not only was the printing excellent, but they got the poster to me in record time and the cost was not exorbitant. Would definitely use them again."

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Verified
5/5

2022-09-12

Very nice cards exactly what I wanted

"The cards are exactly what I wanted they are beautiful. They where done quick and shipping was fast. The software to creat the layout was a little hard but I got it all worked out."

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Verified
5/5

2022-09-10

Well done canvas print

"Delivery was great. The quality of the canvas was as expected. Good job!! Would order again."

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Verified
5/5

2022-09-10

Great Experience

"everything from the beginning to end is easy.."

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Verified
1/5

2022-09-02

Horrible customer service

"Horrible customer service especially for businesses like mine who have been using them for years. Totally messed up some business cards and it is quite evident it was their printing, but they won't do a thing. Years of my customer loyalty doesn't mean a thing to them. I don't even want to add up how much I have spent with them over the years, but I am sure it is a large amount. 20 years! And they are giving me a canned explanation for why they won't reprint a job of three business cards? Such a shame. It is not that hard to give good customer service, but in my book, they failed horribly."

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Verified
5/5

2022-09-01

Smooooth

"Great Job, keep up the good work!!"

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Verified
5/5

2022-08-31

BEYOND MY EXPECTATIONS!

" WE LOVE OUR NEW BUSINESS CARDS! THANK YOU!"

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Verified
5/5

2022-08-25

Very pleased!

"This was my first time ordering from the GotPrint. I ordered the sample packet, which is amazing to see all the possibilities for paper, style, etc. It sold me!
My finished project looks great and I am very pleased! (I made bookmarks for our church's 50th anniversary celebration). I also had to order more bookmarks and the process was super easy since my original was archived.
"

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Verified
5/5

2022-08-21

Perfect

"Great on time fast delivery I will order again
"

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Verified
5/5

2022-08-20

Beautiful!

"The quality of my tag cards are amazing. Couldn’t be happier!"

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Verified
5/5

2022-08-17

Very Satisfied

"They delivered what they promised, a rarity these days."

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