"Good quality printing! Very fair on pricing, thanks."
"GotPrint has a Great Customer Service Team. They know how to bring us everything to get our Orders in time. I like GotPrint as everything it is clear. Thank you Guys!!!!"
"I had used GotPrint before and had good results so I assumed it would be the case again. My business cards were cut horribly off centered, and the company said my artwork was the problem, but my artwork was submitted centered and looked fine in the proof. After some back and forth they finally offered store credit. It did not include the shipping cost, which I didn’t expect, but would have been nice since all 250 of my cards were unusable. I reordered with a new artwork file (I decided to change the font and some sizing) and paid shipping again. They arrived, and were…fine. Not great, not terrible, just okay. Some of them were cut off centered again but not as bad as last time and the last thing I want to do is deal with them again so I’m cutting my losses and finding a new company next time. I asked around in my small business community and several others have had similar experiences recently which is quite sad. "
"Delivered as promised. Great looking card at a low price."
"order 100 flyers and received only 50. They don't believe me. As I sain in a diferent review. IM a Realtor, transparency, honesty, and truthfulness are core values to me.
No more arguments with this company. I chose them for Affordability and its what I got.
Date of experience: October 16, 2022"
“Hello. Please note that we confirmed that the correct amount of flyers were shipped, but we asked you to send us images of the packaging that you received, in case there was an issue with the courier. As of today, we have not received the images we requested, please reply to the email you received so we can investigate further. Thank you”
"I got my cards in mail and some my print wasn’t visible "
“Thank you for your message. Please note that some of the text on your file is very faint, and that when you view your file on your computer monitor, it is not the same size as the final product, in this case a 2 inch by 3.5 inch business card. If you have any issues with your order when you receive it, we would ask you to submit an order issue on the website, or contact our Customer Service department. Thank you”
"Poor print quality, wrong colors, fuzzy printing, sloppy cutting followed by lousy customer service. I was told they couldn't actually print the cards correctly but if I paid to ship them back I could get a reprint. Why would I get a reprint if they can't print them properly? So now I have boxes and boxes or horrid cards and they refuse to work with me. Talking to them just goes in circles and never gets resolved."
“Hello. Because the cards you ordered had different quantities, they were printed using different methods and that is why the colors were different. Our Quality Control department offered you a store credit so you could place an order with higher quality files, you however requested a refund, so as per our terms and conditions, we requested the items back. Thank you”
"The guarantee they have on their website is for show. I was scammed. If there is an issue with your order, you will receive a canned response taking no responsibility for their error. They will give you a refund but expect you to pay return shipping, again, even if it is their printing error. I chose them to support a small , family-owned business. Never again. Even if they had not made a printing error, the quality of the business cards is awful. The order of 100 cards took 3 weeks to arrive and they charged more for shipping then the cost of the cards. There is not one positive thing I can say about GotPrint. Lesson learned the hard way. "
“Hello Angelina. Can you please provide an order number so we can look into this? Thank you”
"I resell printed shirts but was denied a reseller account . I'm going to do business with VistaPrint instead."
"We use Got Print for all of our printing needs. We find them to consistently be easy to use, fast and the products are always high quality. Highly recommend Got Print!"
"My project print came out beautiful I wouldn't be able to do anything without the sample kit that I have.
Thank you got print!"
"It's taking forever for UPS to deliver. It moves and then sits somewhere for a long time. Still don't have it.
"
“Thank you for your comments. Please note that for this order, the shipping speed was Economy Shipping, which can take 7-14 business days. If you ever have any questions, please feel free to contact our Customer Service department. Thank you”
"I hate to say this because I've used GotPrint for at least 10 years, both personally and professionally. I ordered a rather large piece of art and when I opened it, it was crimped in a few areas. Unfortunately, the art is black text on white, so it is glaring. I was really hoping it wasn't noticeable. I simply think that the sheer size of the print was too big NOT to have the possibility of it being flawless. Regardless, every other job I've ever done through GotPrint has been perfect!"
“Thank you for your review. If ever you receive an order and there is damage, please submit an order issue so we can try to resolve it for you. If you have any questions, please do hesitate to contact us. Thank you”
"The ordering was easy, the price reasonable and the turn around time was much sooner than estimated."
"I was a first time buyer, responsibly wary but hopeful. Turned out to beat my expectations. There are no exaggerations about the quality of product or delivery. I will use again, a lot."
A rep from GotPrint, GotPrint, has responded:
“Thank you for your message. On the template, there are 3 lines, the blue line is the safe zone, anything inside that area will print, the red line is the ideal cut line and the black line is the bleed line. Any text or logos should be within the blue line, and background image or color should extend to the black line. When we print, we do not print on the final sized card, instead we print multiple orders on large sheets of card with the same card stock and quantity, then cut to size. We ask for the artwork to be within these areas so if there is a shift during the cutting process, your important art work is not cut off. Thank you”