"My cards arrived in a timely fashion. The quality exceeded my expectations heavy stock and well saturated color. I would use this company again as their cost is low and value high!"
"Exactly as I hoped for from this experience."
"I went back and forth with this company for nearly two weeks on my raised foil business card. I hired a professional graphic designer who followed their instructions on their website. They sent error messages back 5 times. Each time they would alternate what the apparent problem was. Three of the times it was that the bleed wasn't large enough. We used their templates and verified numerous times that the bleed was accurate. So we made an even larger bleed. That still didn't meet their requirements. I thought maybe it was an error with their system, so I sent FIVE options through email. Still not good enough. So they cancelled my order. They proceeded to call me to tell me that it was still an issue on my end and that someone from their senior staff looked and agrees. Well I just submitted the files with a new company and it was immediately approved and accepted within hours. So this issue has nothing to do with the files on my end. And based on their BBB reviews (numerous other complaints on their from other customers with same issues), I am not the only person who has had this same experience in the last week alone."
"quick service. good product."
"GotPrint always provides me with a quality product."
"They did an excellent job my cards look very nice"
"Fantastic job with club flyers and roll labels. Much appreciation!
"
"I always have great outcomes with GotPrint! Thank you!"
"GotPrint used to be my go-to printer. They were fast, excellent quality, and if I paid for next day shipping, I recieved my product within 5-7 days.
My last few orders have taken SO LONG to for them to get them out the door. Understandably, every company is looking for staff...but it's ridiculous that it takes over two weeks to print a few postcards.
If you use them, order 3 weeks out to be sure it arrives!"
“Hello,
Thank you for your feedback, unfortunately we continue to experience delays in production, but we are working on hiring and training new employees asap and hope to get back to regular production times ASAP.
Thank you!”
"Once the picture file was accepted the process was very fast. The final product was exactly what we were looking for. We are very pleased."
"They are fast and the material always comes out great! We are about to order our April Cards! "
"GotPrint always delivers which is why I have referred them to my friends. Thank you for making my marketing easier than ever. Looking forward to showing again soon. "
"I was expecting to receive my packages at my residential address. My residential address is listed as my primary shipping address however, my packages were rerouted to a nearby UPS store. I never requested the change of address for delivery, I called UPS customer service and was told that my packages were redirected per request of shipper (Got Print). I had no knowledge of the change. I ultimately received my packages but would like to know why this happen."
“Hello,
We do not request any reroutes unless requested by the customer and I do not see this was requested on this order. We apologize for this, we will investigate this issue to ensure this does not come up again.
Thank you.”
"I like how you can get samples of their different stuff before you order so you can figure out what paper you like!"
"everything just perfect on the reorder"
A rep from GotPrint, GotPrint, has responded:
“Hi Casey,
We apologize for all of the messages sent about this, but we continue to find issues with the files provided.
We reviewed the most recent files provided and unfortunately they were not print ready, the order was cancelled per your request.
Thank you!”