"I order one thousand postcards I needed them asap I pay the rush fee and the next day delivery.
I double checked in the chat you guys provide to see if I was gonna be able to get them by the time
I needed them and yes that it all seems good. This was on a Monday by Friday checked again I didn't
receive a tracking number, so told me something went wrong and I would get my postcards by Monday and
I couldn't cancel because it was in production.
( I needed them by Friday) nobody advised me that there were no good for me on Monday my event was on Saturday.
my manager called you guys. for some reason, you guys accepted to cancel.
next week by Wednesday I received the postcards.
and you guys still charge me and you can refund me I have to send the postcards back.

We been a loyal customer to you guys for a long time now. And we think it's not fair "

"The ordering process was difficult, although it may have been user error. I uploaded a high-resolution image, but it was difficult to use their interface to position it correctly. After submitting the order, and paying an expedited processing and shipping fee, I received an email telling me something was wrong with my file. I re-uploaded again, with the same difficulties, and resubmitted. Although I used an even higher resolution, it gave me the response that I had "accepted the unchanged image". This was Wednesday. After two days, my order still read "in process" or something to that effect. The order was not processed and shipped until Monday, four business days after my original order, and wasn't received until Wednesday night, a full week later.

The cards were beautiful. I was just disappointed that the "rush" was not rush at all, and with the difficulties in adjusting a high resolution image to fit the template. "

"Easy and fast with good quality products will use again when I need to"

"I was satisfied a lot but the cut was not so good around the cards. There were small traces of paper hanging from the edges. "

"GotPrint did a great job on my trip-fold brochures with a quick turn around time, excellent quality printing and the brochures came folded. The price was excellent. Why anyone would pay the exorbitant cost at Kinkos or other print places is beyond me. "

"The business cards turned out great and I have been using these guys for years and always recommend them!"

"The title speaks for itself. In a world where "big business" finds it easy to overlook their customers needs and hard to find the time to offer special care when customers need attention is a common and acceptable arena to thrive. My print media team at Printograph are far from the frey of this practice. In a context of practice where managers rarely have time to spare dealing with one of hundreds of thousands of customers, a manager at the GotPrint location in Burbank, took the time to assist me in an issue that would have cost our client thousands of dollars had we not gotten this right. He took the time on two separate occasions to hand walk me through a process that would prove to be the solution to a year old travesty endured at the hands of a previous printer. It took the small act of a very big machine to solve a detrimental problem for a small operation.

Forever indebted, and a true loyal patron of the PRINTOGRAPH / GOTPRINT Family

Johnny T.
AMERIGATE"

"Although I paid an extra $5 for an online proof, the proof did not provide me a realistic view of what the product would look like upon receipt. The positioning of my logo is awkwardly place; thus, it will look strange when trying to take a picture of or with it. I wish someone would have contacted me to provide a more personable experience and to ensure that I was going to be satisfied in the end. Given the amount of money I paid for (2) mugs, I believe that phone call or email correspondence would have been worth it. I have no choice but to make due. "

"The product was delivered as ordered and we are pleased but to get through the process was not easy. The customer service was less than expected. May or may not use this company in the future.
"

"The Gotprint process was quick and efficient. However, I ordered my biz cards to be printed on a standard white paper and they came back grayish when held up to a white card or a white piece of paper. I hope this discrepancy can be resolved, so I can move forward in ordering other products and services.
Order#: US-GP-100-22698821
Thanks for the inquiry!

"

"Great finished product, easy ordering, fast shipping, will be doing more business with them in the future. "

"Really excited about how they came out!
"

"I highly recommend this company "

"I originally wanted to purchase a foldable card so that I could have photos and information on all four sides. You do not give clear enough info as to how to do that because if you look at the presentation it doesn't tell you "this space would be the front or back, inside front or back". It just presents as a front and inside spaces. That was disappointing along with there then also was an issue with the background that I used of yours that had an error in it that was going to have to be presented to IT for correcting it...I didn't have time for that so had to start completely over and just went with a basic card once again. Perhaps you could label spaces on the blank card to as 1/front, 2/back, 3/interior back, 3/interior front or top. Regrettably your staff couldn't explain it well enough for me to comprehend the correct process along with the error in your background that I tried to use. The cards I received while they look good and were done in a timely manner were not what I wanted to purchase. "

"I hesitate to say anything negative, but my experience was not the best. I guess you assume that when you are dealing with automated software, you don't expect it to think. Sometimes you need some logic that is occasionally available when dealing with a real person. I won't go into particulars, just be aware that you should not expect personalized service when ordering from them."