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Product & services pricing
4.26/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.20/5
Customer service:
3.90/5
Return/Replacement policy:
4.19/5

Verified
5/5

2018-03-28

Awesome service

"My second order, actually a reorder. Quick and easy process. Always kept me informed as to the process of my order. "

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Verified
5/5

2018-03-28

Always spot-on!

"It's just so easy. Templates are fantastic!"

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Verified
5/5

2018-03-28

Business Cards

"Quick, easy, very competitive pricing!"


Verified
4/5

2018-03-28

Cards and timing, was great.

"My only draw back to the experience was that the shipping cost was even more than the cards themselves."


Verified
5/5

2018-03-28

Great Job

"I was really happy with the printing job."


Verified
5/5

2018-03-28

They Never Stop Amazing Me

"Perfection Every Time! I use them for everything I need printed! "

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Verified
5/5

2018-03-28

Well Done

"Order was done quickly and delivered on time. Thanks GotPrint!!"


Verified
4/5

2018-03-28

Courteous people.

"Helpful and courteous. Did not like the new sight to build a postcard."


Verified
5/5

2018-03-28

Love it!!

"The business cards came out amazing. "


Verified
5/5

2018-03-28

Y-KNOT The New Napkin

"I've always been very pleased with Got Print's quality and timeliness. They are my go to printer.

Thank you
Best
Pat

"


Verified
1/5

2018-03-28

If you're expecting very little, then Got Print delivers

"I've used GotPrint for several years for many different projects—the quality was high for the lower cost. But they were late with my most recent order for which I paid extra for 2-day shipping because timing on this order was critical. The turnaround time was 3-4 days. It took 5, plus an extra day for shipping. There were other items in the order which were printed and delivered on time.

They offered a faint apology, no explanation, and after speaking with a customer service rep who was not empowered to do anything, they emailed a $5 coupon which seemed insulting at best as it presumed that I would be a returning customer. They're just fine until something goes wrong. Then expect the very least of them.

There are many other options for this kind of printing. I will be using those and not returning to GotPrint.
"

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Rep reply posted 2018-04-02
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced. Unfortunately, due to unforeseen issues, this order was delayed and we take complete responsibility for it. Delays, although very unlikely, are bound to happen from time to time, even though we take all necessary measures possible, to prevent it. Our quality control team has refunded the shipping portion for this order and on top of that, has offered you a discount code for future use. Please be sure to check your email and authorize the code, so that we can get that sent out for you. Once again, we sincerely apologize for any inconvenience, please contact our customer service team if you have any further questions/concerns. Thank you”


Verified
5/5

2018-03-27

Perfect Wedding Invitations

"Great quality, great delivery time, great customer service, and all at a price far lower than other places my friends told me about. Our wedding invitations turned out perfect! "

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Verified
5/5

2018-03-27

Simple to use

"Simple gui interface and product looked great! Good price also."


Verified
5/5

2018-03-27

ALWAYS TOP NOTCH PRINTING

"WE USE GOTPRINT FOR OUR BUSINESS CARDS. WE DESIGN THEM OURSELVES AND UPLOADING THEM IS A BREEZE. THEY ARE PERFECT EVERY TIME. "


Verified
4/5

2018-03-27

set up

"The design software was difficult to use."