"as always ,, good,, needed to know the pricing,, thanks"

"I was impressed with wide array of products available."

"my general experience today was the same, very enjoyable. Your company does a great job and has an amazingly diverse selection of products."

"The only way I found the product was with the manufacturers number"

"I did a Google search for my part and It had Grainger as a choice. I picked it and it opened to my part ready to purchase. What could be easier? I then spent a bit of time looking around as I always do."

"I was able to find everything needed for this visit."

"Great website; easy to use; a little too difficult to get from the cart to checkout; not straight forward."

"As I mention Pop up are a pain to deal with i would like to see the gone"

"Search feature was eventually helpful, as was comparison feature and technical description. Numerous pop ups on arrival delay finding and using the tools provided."

"Quick and easy to use. Convenience is great but prices higher than other suppliers."

"Chatted with Brooke E. who was quite helpful. She was able to furnish the information I needed."

"Just fine. Chat also useful"

"Frustrating- ordered shelves that had no shelving (decking). Read the specs and it says Number of Shelves 6. If I compare two shelves the expanded specs say Type of Decking and for the shelving indicates --, however that is not on the main product page."

"Too many options. You will say in your meetings that that's a good problem to have, but navigating the website is a headache because it's tough to narrow down what you're looking for. You might think you found it when you place an order, then find out later that something else, even within Grainger.com, would better suit you."

"Too may pop ups and broken links"