"My only issue today was the fact that, upon pulling up Grainger.com, I was greeted with a banner telling me I may be eligible for discounts, register or log in to see what your discounts may be. I logged in, and received no information as to whether or not I am eligible for the aforementioned discounts. Still not sure. Otherwise, have been pretty happy with Grainger.com."

"The online chat was very helpful"

"Grainger has a wide range of products that I can rely on and Rely on Quick appropriate shipping."

"Grainger.com has a good selection of products and is simple to use for ordering"

"You have a lot of products and the site is pretty good about getting you where you want to go. Keep up the good work!"

"OK. I wanted to register to receive your marketing email but the password format you mandate is too strict for the purpose. I use a standard email format that does not include special characters etc. which I can remember easily when I visit again. The format you demanded is too strict for this purpose."

"I am not a business and therefore a second class customer."

"Grainger is easy to use. I order almost everyday."

"Always quick & easy. Great pricing"

"Had product and availability questions so could not complete online. Customer service (Sarah) was very helpful"

"Forced me to type dummy PO even though paying by card. I would much prefer guest checkout."

"Your site it easy to use and quick to acknowledge a new order. I like that the price appears prior to placing the order."

"This survey is waaaaaayyy too long."

"I need to come up with more money to do the project I want to do. Grainger is the best quality"

"it was great I was looking for a quality part"