"Good. Chat didn't work. Got the loading bars, but no response."

"Very good. I should have lokeed in Grainger first rather than going anywhere else and would have saved time and fuel."

"I enjoyed my Chat with Pam. Then called Tech Support to find my obsolete item...I didn't have all the info I needed to make a purchase."

"Search and filters are not always helpful. When locking for a ½-13 nut the catalog does not show all ½ nuts or the least expensive. when asking for ½ nuts the site needs to show all and filters to work together better."

"A very helpful source of spares and equipment in the day to day work at the plant."

"I am the maintenance supervisor for a large church. The building is over 350,000 sq. ft. and built over many years. needless to say many systems are old if not obsolete. Grainger helps me to keep things up and running by having many if not most of the parts that we need."

"The website covers everything required for an e-commerce company.I loved this feedback way of questions.It would be really perfect if i get to see the images as expected."

"The site was very professional, and product selections are great. Every time I want to make a purchase, I find the prices inflated far beyond all other competitors. I am not interested in price matching. I need a supplier for my company. The prices I am provided with are so high, I am sure, are not the real prices. Please let me know how to access real prices in real time so I can bring my company's business to Granger"

"Grainger has done an amazing job expanding their inventory. I am continuously finding things in the catalog that I was not aware you stocked"

"Very good experience I like being able to purchase on line and research prices"

"Worst industrial supply website bar none"

"Excellent Customer Service with Chat feature with Jessica!"

"It was a good experience. It is quick and easy."

"Grainger is a useful site. I wish their product descriptions were more thorough and the pictures were more detailed."

"The Grainger website tends to wander quite a bit and when I tried to bring up waste cans it opened about a half a dozen other items that were somewhat similar. This makes it time consuming for me to navigate the site."