"LISA IN WISCONSIN - - VERY PLEASANT - VERY HELPFUL..."

"Helpful CHAT folks. Knowledgeable."

"We always find in Grainger all we need."

"overall (including all visits to Grainger.com not just today) it was good. I'd rather order from Grainger than other retailers."

"Great web-site, shipping cost too much when the other guys cost are very comparable with free next day sghipping"

"Your web site is well thought out and is easy to navigate and your product descriptions are detailed enough to make my purchase decision."

"I am not really tech savvy so ordering or checking online is scary. Your sight is very easy to move through. This is my third time with an order online with you."

"Good, easy way to find parts and or products for the work i do. I usually check online then call a local store to pick up if product is available."

"The product choices I found did not include enough information to make a decision. I even called customer service to learn the difference between hard tempered and soft temper aluminum foil but he didn't know -- so I just took a shot in the dark and bought a roll of soft for $151. It may be an expensive lesson."

"It was a good experience to navigate this web side,it is easy and fast to find out the items that I am looking for."

"Add another option to your chat now window. I may not want to chat now, but I don't want to be blocked out for ever, nor for the whole day. I sometimes get research your site more than once or twice a day looking at different products."

"Chat with Lisa K. was extremely helpful. Great asset to your team."

"I initially found the product i was looking for. when I went to purchase item was out of stock.when I tried to return to find a different store that could ship today could not find the item again without leaving the site and using search engine to get back in."

"Ther chat option was helpful in narrowing my selection"

"I really like your selection of products."