"Many times if you do not have a specific word or the right word the item will not be found. Many regions in the country call the same objects by different names.We use different colored buckets or pails for different jobs -try searching different colored buckets or different colored pails- its not what you hoped for."

"I was frustrated to find shipping cost of item higher than the item itself and not available through local Grainger stores in major metropolitan area...greyed out on site."

"It was easier and quicker to find the part I needed than expected. The technical information was complete and easy to very that I had the correct part. The website is well organized! On-line stock status and ability to place an order to be ready for pickup was also very important for me to save time."

"Per typical for Grainger- no issues."

"Would like to be able to talk directly to local store for availability or Chat online. Also I was looking for & found Sprinkler System parts but you do not have a proper category so I said Plumbing?"

"Excellent experience. Will purchase again in the future."

"I always enjoy looking for hard to get parts and usually find them at Grainger. grainger"

"I thought I was registered but I was not... So I am registered now"

"ok, more expensive than retail stores. Convenience?"

"ok it took more time to find bosch dust extractor"

"I contacted my local rep to get a quote. He was able to give me a nice discount and the price also updated on the website, which I think is wonderful. Makes my life easier. Wish all websites would do that."

"Once my password was reset with the assistance of customer service, I had no trouble at all."

"MY experience was great, lots of products and choices, will be back tomorrow or maybe even later."

"THE WEB SITE IS SLOWWWWWWWWWWWWW"

"Was looking for 3 packing tape NOT sold by the case, I eventually used a competitors part number to find what I was looking for."