"I found the product that I was looking for and the page provided links to manufacturer's data sheets. I like that feature very much."

"Good. I just couldn't find what I needed to I had to call Customer Service."

"I used a number of search words: floor squeegee foam refill 24. However, the search results were not as precise as I had hoped. In other words, the top items in the search results did not seem to be the best matches. I had to scroll down to find my preferred product."

"Persons at your Help Desk (phone) were very prompt and helpful."

"The online chat person was very helpful, gave information that was not available on the website regarding product specifications."

"Boca Bearing's site is broke, spent a lot of time looking, gave up, came to Grainger, found it immediately. $10+ to ship one bearing is a little hard to swallow, but I understand there probably needs to be a minimum order."

"Your website is fine except sometimes you cannot find the object because you do not know what the name is of the product your looking for."

"was not able to obtain enough information about the products. Had to go to chat line to assist in finding products."

"Youre THE BEST!!! All the products I cant find a FAIR prices and easy in store pick up. CAN NOT BE BEAT!!"

"I love the ease and convenience of ordering at Grainger.com. Our company uses a vast variety of industrial products and I've always been able to find what we need."

"Products were easy to find once I got a part number from my technician. Catalog link was confusing since I did not have a signed certificate and did not know how to make that link work."

"At least the prices are shown on-line. The catalog **** now."

"Took a good while for get to placing the order site because I had one item incorrectly entered. It wasn't blatantly obvious, either."

"Enjoy the vast selection. Prices aren't really competitive."

"I found what I was looking for."