"I was able to find my screw very quickly. Your website and search functions allowed me to narrow down the options within a minute or less. Other sites had me reviewing pages and pages of options despite searching for a specific size and length."

"It is nice that you now have search filters, it would be nice if there were more filters (like material, sizes in inches)."

"Would like more detailed descriptions of products or link to manufactures site, lower prices, able to put in page numbers and go to a specific page."

"Good selection, easy to narrow choices, well organized."

"The site was easy to navigate and loaded quickly. The safety information was a great resource!"

"didn't think bearings would br under power transmission. Had to search for a while."

"I thought it would be a hassle to order without registering First... happily, it WAS NOT A PROBLEM"

"your site is easy to navigate, even for someone like me who is not a computer geek."

"The customer service chat never fails to be extremely helpful. It's consistently a much faster option than looking for certain things myself."

"Searching for a trash compactor and industrial size S hooks was not productive"

"I had trouble accessing my account but I called Customer Service and Marcy was a tremendous help. She got me up and running again."

"My company has an account with Grainger, so I will be submitting a parts request for the item I was looking for."

"Grainger.com is fast for reordering especially when one has the Grainger item number."

"Grainger is one of my favorite supplier's."

"Please fix your search engine. I look for 1/2 inch PVC and says no results. This happens with lots of item descriptions."