"I like being able to browse around to see if I can find better prices and products to help do our work efficiently."

"Direct, comprehensive, all needed info was provided."

"worked lik a clock; but on customer service my wife is in FLA and I am in NM today; and a purchase she made in FLA held up my Credit card"

"It was o.k., not earth shattering."

"It was hard to narrow search down to exact product. I ended up talking with Shauna (who was very, very helpful) who found it with technical info I gave her."

"The customer service representative did identify himself, but I forgot his name. He was very pleasant and extremely helpful. I would not hesitate in the future to place another call if needed."

"Items were properly categorized, easy to sort and well defined. I found exactly what I was looking for at a comparable price. The big difference was the ability to have it shipped to my business location for a fraction of what the other retail stores were going to charge."

"My experience was fine. I like being a registered user, it makes using the site 100% easier as I no longer need a PO# or c/c to purchase items for my office."

"It was great and I quickly got my business done."

"When processing order, no options came up to add credit card or select payment method when I hit the Submit button, so I had to call a customer service rep to get my credit card info added to the order."

"very easy to order from this site"

"Really glad that you have a support line where you can actually talk to someone. THanks Zack!!"

"My biggest gripe about the site is that the product info on each page can be sparse. Overall, it's a good site if you already know what you're looking for and just need to order. If you don't know or need to to some research, the lack of product details can make things difficult."

"Fine, I don't think your company carries what I need for jewelry-making."

"Love dealing with Grainger, best site out there."