"Navigating the site was a breeze. The Search within results feature took me to the exact part I needed. However, when I went to check out, I was not given the option to purchase on open account, even though we have an account with Grainger. This necessitated a call, and spending some time on hold, to resolve."

"search engine could not find things I would be surprised you did not carry"

"One Question - Not easy to find Sign Off or Log Off"

"Grainger.com has been good just not having a sales rep for our company to call and keep in contact with since Rhonnie Merwin left has been a pain."

"Found what I needed quick fast and in a hurry always liked Grainger just forget about you guys sometimes....Sorry"

"I found what I needed to give my boss a quote for a project we are about to commence."

"Excellent company and an excellent website."

"saved a lot of time going to physical stores."

"Good. I found the items I was looking for."

"Very good. Whenever I have intended to purchase industrial equipment I have always gone to Grainger first with positive results."

"need help with a purchase in finding the correct winch, need to consult with an experience person on this topic"

"Very positive - looking for pricing of replacement gages (in process of sending out gages for calibration - wanted to know replacement costs - made it EXTREMELY easy to complete my paperwork!)"

"way more popups than needed"

"This is first time on line. Always did business in your stores."

"Very efficient and organize. Easy to find products."