"Many times it is hard to find the parts I need and it is easier to run to the hardware store and grab parts."

"The issues of slow loading pages make professionals lose their patience."

"I have always had product information and order ease at the highest level of service. A satisfied customer of Grainger for over 10 years"

"very easy to navigate,if I had the CORRECT information to feed to the site, it would be an easy order. BUT I don't have enough information to make a purchase"

"I USE GRAINGER.COM SO MUCH IT IS VERY EASY"

"all went well ,, we all know your prices are to high !!!!"

"It was very easy to get, print, and save the quote I needed to place my order"

"My experience today was excellent. Brooke E. was the person who assisted me with questions via your chat, she represented Grainger well."

"Excellent. Your web site is fast accurate and complete."

"Enjoy shopping at Grainger.com"

"price was great because it was a closeout, but shipping high"

"We are all very busy. The website allows quick access to product information and order processing. I can quickly find and order what I need and get back to my busy day."

"I usually have a part number from a previous order or know exactly what I want, so going online and ordering just takes a couple of minutes"

"Some items I always buy through Grainger, but often I can get the products I need for the shop locally for less money."

"Working with Jolene Shockey to complete order."