"I get info for the buyer of items requested."
"Good. This survey is longer than I would like."
"I wanted inside, product information is great and I do purchase from my local Grainger."
"Work on getting pages to load faster."
"Grainger.com is a great site and works as it should. Product availability was the problem."
"Good product / brand selection"
"Looked through your reduced price products. Pages loaded quickly and accomplished my task. Allowing the catalog down load is a great help"
"mostly good but product searching has gotten harder. I've noticed the list of required accessories has been diminished also."
"Great, the only reason it loads slow for me is my company's internet. The other issue I'd say I have is sometimes pictures for items are not available, but this is rare as well as descriptions not being complete, but again, this is very rare."
"Found exactly what I was looking for in the quantity I wanted which was more than I could say for any other site I visited. Excellent search criteria on this site."
"General experience was good. No bonding/adhesive information listed for 3M double sided tapes"
"Grainger's website was very easy to search for the product I was looking to purchase. the pricing was better than I found at other retailers."
"I love that you have gone back to free shipping for Contractors that use you a lot. I used to use Grainger many years ago and purchased a few thousand dollars a month, then they started charging shipping and it became to expensive."
"Find what I was looking for in a very short period of time"
"I am a big fan of ordering from Grainger. The turn around time from the time order is places & received is exceptional, product availability and range is great, process are competitive customer service reps are extremely courteous..."