"Appreciate your desire to have top notch site.Surveys are still annoying."

"always liked Grainger. that won't change"

"items are under different categories"

"Overall a decent experience. However, today specifically I had trouble pulling up the items I was looking for with very basic search criteria. It took a number of attempts to get to the correct items. I purchase a decent number of tools and items for my personal use and for business. I generally go to a physical store to order. Hopefully the next search I do online will be more efficient."

"good tool for searching availability of products before making trip to location."

"i just want the proper keys i ordered"

"Regretfully, I consented to take the survey. After which I felt my kindness was violated."

"It was okay. I had a typical experience no better or worse than any other day."

"Easy to find what I wanted"

"It's much easier to re-order items once I checked to see what I ordered in the past."

"Very good source for safety and OSHA mandated products"

"I am a hard working mechanic, the tool I need is there but the price is TOO MUCH. I am going to check Sears"

"I requested a quote so that I could obtain a PO number. The quote was easy to generate but disappeared when I came back to the site to make the purchase. There is no option on the Grainger website to save and refer back to quotes. Time killer!!!"

"Found what I needed on first try then ordered - fast easy. :)"

"I think descriptions of many of your products is lacking. I also would like to see available accessories better listed for each product. I also don't always see repair parts for some products where I would expect to."