"Checking out your clearance items."
"Real good general experience."
"Impressive selection of thousands of items."
"Very efficient. Found what I wanted no time."
"If order arrives on time as quoted I will be happy as usual."
"Product descriptions fall short. No available details of certain tools."
"Quick response on a well organized website."
"I sent emails to customer service and was sent replies by Cynthia Geiman. Because of her prompt response to my questions, even with such a small cost for the item, I ordered the item from Granger. Tom"
"Fine! I saw what was available but did not find exactly what I need."
"it was normal the same as any other site only I wasn't able to find what I wanted. I have to buy several products to make sure I have one that fits properly and then will have to return the rest."
"Because my company has an account, and some easy approval options, it is easier to use Grainger than other sites. I have to walk a paper PO around for other sites. My challenge is I dread looking for things at Grainger.com as results come out in a hodge-podge, along with things I'm not looking to purchase. The pop-ups are pointless. I get it, I'm not a facilities/maintenance manager - so the pop-ups for cleaning chemicals and paper towels just don't apply - but I guess those people buy lots of stuff, hence the pop-ups.I've been buying hardware, tools, and industrial supplies online to support fixture and tooling development for over 10 years. Grainger has never really upgraded their site to keep pace with other, better-organized companies."
"I found the info i needed quickly,and will be able to replace a bearing and not my entire pump."
"THIS IS A GREAT SITE EASY TO MANUEVER, SO YOU CAN GET WHAT YOU NEED AND GET ON BACK TO WORK"
"The only thing that is lacking is the product description. Many times I go to other Web sites to get the description."
"My regular keepstock orders goes very. I have problems when it is not something I order regularly. Then I will have to ask for help the field rep does not seem to know a lot of answers, but she contacts of forward a lot of my request to others. This does become a hang up in the process."