ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-04

"Checking out your clearance items."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-04

"Real good general experience."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-04

"Impressive selection of thousands of items."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-04

"Very efficient. Found what I wanted no time."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-03

"If order arrives on time as quoted I will be happy as usual."


Verified Grainger Industrial Supply Shopper
Verified
4/5

2016-04-03

"Product descriptions fall short. No available details of certain tools."


Verified Grainger Industrial Supply Shopper
Verified
4/5

2016-04-03

"Quick response on a well organized website."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-02

"I sent emails to customer service and was sent replies by Cynthia Geiman. Because of her prompt response to my questions, even with such a small cost for the item, I ordered the item from Granger. Tom"


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-02

"Fine! I saw what was available but did not find exactly what I need."


Verified Grainger Industrial Supply Shopper
Verified
3/5

2016-04-02

"it was normal the same as any other site only I wasn't able to find what I wanted. I have to buy several products to make sure I have one that fits properly and then will have to return the rest."


Verified Grainger Industrial Supply Shopper
Verified
2/5

2016-04-02

"Because my company has an account, and some easy approval options, it is easier to use Grainger than other sites. I have to walk a paper PO around for other sites. My challenge is I dread looking for things at Grainger.com as results come out in a hodge-podge, along with things I'm not looking to purchase. The pop-ups are pointless. I get it, I'm not a facilities/maintenance manager - so the pop-ups for cleaning chemicals and paper towels just don't apply - but I guess those people buy lots of stuff, hence the pop-ups.I've been buying hardware, tools, and industrial supplies online to support fixture and tooling development for over 10 years. Grainger has never really upgraded their site to keep pace with other, better-organized companies."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-02

"I found the info i needed quickly,and will be able to replace a bearing and not my entire pump."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-02

"THIS IS A GREAT SITE EASY TO MANUEVER, SO YOU CAN GET WHAT YOU NEED AND GET ON BACK TO WORK"


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-02

"The only thing that is lacking is the product description. Many times I go to other Web sites to get the description."


Verified Grainger Industrial Supply Shopper
Verified
5/5

2016-04-02

"My regular keepstock orders goes very. I have problems when it is not something I order regularly. Then I will have to ask for help the field rep does not seem to know a lot of answers, but she contacts of forward a lot of my request to others. This does become a hang up in the process."