"Prices for the same products at other sites were much higher at Grainger.com."

"Experience was good, but this survey is WAY TOO TIME CONSUMING!"

"favorable for the most part"

"You prices were higher than expected on the item I was looking for."

"Great. Give Brooke E a huge Gold Star. Superior customer service"

"Grainger is a nice company to deal with"

"Very efficient website and great csr support"

"It went very well. Thanks!"

"i thought i had placed this order yesterday, I guess a field needed adjusting and my order wasn't placed so I had to finish my check out today"

"good site, great availability of product"

"Very well except when error message was not clear of the problem."

"I hate it when you are trying to order or researching and get these popups"

"Very simple to use Keep up the good work"

"Always nice and productuve"

"It is a very great site, but many times I cannot find the accessories to a tool, component which I am looking for"