"There's a bit of a page reload lag, where the page turns whitish color. not sure why that is."

"Could not find the price list I was looking for so I chatted with a wonderful agent and received the info I was looking for. Thanks"

"Great. I use Grainger for the majority of our purchasing especially since we have free shipping(Premier GPO) and typically overnight delivery."

"Items 5TB13 how large of a handle will it clamp to?"

"I do not like the overall layout of the site. I feel there are too many bad products and I strongly believe that your mark up on the products is too high, forcing me to call and get quotes constantly."

"I was surprised, you did not have what I wanted, that has never happened before."

"Excellent. Very helpful, knowledgeable staff, extremely pleased with product availability."

"Too many popups, as always."

"All of my experiences with Grainger.com have been wonderful. They have a great site that is easy to navigate, filter, and find the products that I want."

"Long time customer of Grainger and I am never disappointed with the products or service. That is why I come back."

"Very Good, Chat made a big difference"

"some of the items that I was looking for, I had to really search"

"The country of origin information of where a product is made,is greatly appreciated!"

"First time used......no comment"

"You guys need to seriously replace the whole thing. Way too many irrelevant items turned up in searches etc. Did a search for 10/32 die and all kinds of other things came up. Also, someone cataloged the product info incorrectly - Example: item listed as 10,32 die rather than 10/32 die. No one in the industry catalogs them that way. You guys really need to hire site designers that know the industry and update the whole deal."