"I just started my google search after going to a few stores with my boyfriend today looking for a specific hinge. I used to work at Alcoa and the name was familiar and I decided to select it. I think I found what he is looking for and really love the idea of emailing the information because we don't live together. So, later on when I see him he will hopefully make the purchase online or by phone. I am female and won't be purchasing these types of items but will recommend to my boyfriend. He is probably already familiar with your company. Also, it was very easy to find what I was looking for."

"I went to Grainger.com today because have always had success finding what i need."

"good basically checking prices"

"I find it very easy and informative to use your web site."

"i'm always interrupted by popup messages for assistance."

"At one point my address was questioned....why, I don't know?"

"You need to allow us to search the criteria better. I don't want 3 or 5 different panels stating 5 match this criteria, following a half dozen more panels that saw the same thing. I have to click on each listing just to see if it is what I need."

"the representatives made me feel as if we were facing each other in a friendly conversation"

"When sorting out the products, the price range needs to be more than in $5.00 increments"

"without even asking, a Grainger Chat option was made available to me, and directed me right where I wanted to be."

"I had heard of Grainger before.It wasn't until I took a position that required me to purchase products from Grainger that I was amazed how many and varied items you stock. The products I've purchased so far have been high quality and priced well. I find items here I can't find anywhere else. Customer service has been very helpful when I needed it. I look forward to future business!"

"Grainger.com is always a good experience. I shop a lot for my business."

"We needed two parts: RG59 compression F-connectors and RG59 compression RCA connectors. Grainger had both. The price on the F-connectors was comparable to another source, but the price on the RCA connectors was twice the cost of the other site (Cables To Go). We decided to make the purchase on the other site to save more money. Also, we looked into lighting for 500 watt 500PAR56Q/MFL bulbs, but Grainger did not carry an equivalent bulb. However, Grainger's prices in this area were more competitive."

"I used the chat function to find the product I was looking for. Jasmine was very helpful."

"Prefer speaking with a person. Just my preference"