"I enjoy your web site and chatting with your support staff! the help me find my items and the cost."

"this is one of the better sites for such items"

"I was able to search for the specific item I was looking for but it was not available from Grainger. My experience was helpful in determining if Grainger had the specific tool that I was searching for."

"don't like your pop ups/your survey is making my blood pressure rise, too many sub pop ups"

"Overall good experience. Used the Chat. Very helpful"

"Grainer does not list products logically so I had to find the product for my purchasing clerk"

"I couldn't find what I was looking for and use the Chat to get guidance. Your Chat capability timed out and I had to log off and log back on to re-engage the Chat."

"Minimize the question 5 maximum 7"

"It was very quick and easy. I went to my account and reordered 2 item that I have ordered before."

"Grainger.com is great for product details, comparison, availability in near by branches etc. I always call in my sales rep to place final order. I prefer the personal touch and flexibility of speaking with a Sales Rep via Telephone or email."

"Works grate. I order form the sight all the time. It is the prefer way I order."

"My general experience on grainger.com was pleasant. I was looking for latex gloves and although I didn't see a category on the website when I typed my search in the box I was able to locate plenty of latex glove options."

"was ok as i'm used to from grainger"

"OK, but order did not arrive when scheduled"

"It was my first time on the site so while I had some difficulty...I think that difficulty was rightly due to being my first visit."