"I love the ease of your site. I purchase a lot from it."
"I do not like Grainger. Quite a few expensive items ordered arrived damaged. Plus many times the description is incorrect. I try to avoid ordering from Grainger. Lost to many labor hours receiving wrong parts."
"My Grainger experiences have always been good. They generally have what I need, and my orders arrive quickly. I am, and will continue to be, a Grainger customer."
"Put pricing back in your printed catalogs, & I'll resume using Grainger for more of my purchases"
"Great website, and chat help."
"Excellent customer service!"
"Pretty darn easy today. I already identified the item, and had the pricing. Today was a simple formality to place the order."
"great site. Easy to navigate,fast loading,comprehensive"
"Purchased GE Light at local hardware store for $11 instead of $14 and was able to replace it today"
"Grainger is great at support the needs of Norfolk Naval Shipyard"
"Great support and responsiveness."
"I've always had good luck with your site."
"Today was OK because I had the p/n's I needed already, just needed my logged-in price to create a requisition. But, in general, it's difficult-to-impossible to find what I need on Grainger. The site needs drill-downs to help narrow choices, and especially needs accurate pictures of items instead of generic ones."
"My experience was great I will do it again. I usually phone in my orders using the printed catalog. Today when I opened my new book I found the sticky page numbers that I can use to mark the pages of items I frequently purchase. On that sheet it said Get it, Stick it, Go online and buy it so that's what I did. Since I already had the product number I was looking for I really didn't have to navigate the sight very much. I typed in the number and it came right up. It was very easy, easier than a phone order. I will do it again."
"Love the easy in placing orders."