"Tech support was great Tom was knowlegable and helpfull."

"Get rid of all the pop ups they are annoying. To many adds for other products cluttering up the page. All I see is a company making to much money off it's customer that they can spend it all on sponsoring racing car drivers. Try sending a that extra cash back to your customers."

"The website is easy, found what I was looking for. Never had a problem with Grainger.com, it was the first place I used to look for what I was looking for. Great selections and fast delivery. Good job guys."

"I looked up t8 light fixtures. The filters that came up were numerous and stupid. The things that are important when choosing light fixtures are all that should show up as a filter. Things like width, hight, diameter are not important."

"Search engine not intuitive; seems to either return products not related to my search criteria or not return anything."

"Way over priced on everything. Why not give the best price up front. Why do I have to call and always get the prices lowered. I am done with Grainger"

"Very easy to release an order."

"I like your site. Easy to place orders. Survey takes too long."

"Well designed and useful site I plan to return for all my safety product needs"

"I purchased a 16 tooth Milwaukee Circular saw blade, a minor purchase...I would suggest that the picture of the blade actually match what I am looking for...the info on the page seemed to be correct, but the picture showed a 40 tooth blade, not a 16 tooth blade...If I am looking at cars or TVs, etc, online, I would expect to see the item I'm looking for..."

"I was easily able to find what I needed, quickly. Well designed Web Site."

"NEED TO COMPARE ALTERNATIVE BRANDS - LOOKING FOR COUNTRY OF ORIGIN FROM USA - DON'T WANT THE PRODUCTS MADE IN CHINA, MEXICO, ETC."

"Very effective tool for comparison, but find your pricing is usually still higher than Rexel for the particular bulb I was purchasing."

"the site is good but Grainger's move away from the focus on the customer is disturbing"

"Grainger has everything I need for my construction business"