"Your website is getting better. With the new changes it is easier to locate products."
"General experience was good. I am encouraged to go to location."
"The fact that you can have favorites lists, shopping cart lists on the site makes reordering very easy."
"Great, I love shopping online with Grainger."
"Several searches turned up differing products, but several of them seemed the samd. Specifically I needed 1 4-40 nylon machine screws. Results from different searched returned:Item #Head Diaqty$Avail?2HU980.223500$4.20 Y4DJE50.223506.31Y4AHJ30.19550$5.81 yDon't know why."
"It was an easy process to go through, pleasant, no problem"
"Site was not the easiest site I ever attempted to navigate."
"Only once, I got confused when reviewing my order and saw the message that my product was unavailable because it had been discontinued. But the website allowed me to place the order, and I received a confirmation email. Hence, the confusion."
"It was quick easy and very helpful all I needed was the SDS which SHOULD HAVE BEEN SENT OUT WITH THE PRODUCT INSTEAD OF ME HAVING TO SEARCH FOR IT. PROVIDING SDS WOULD BE BETTER FOR CUSTOMER TOTALLY!!!!"
"I have found it difficult to find what I am after on line. so I rarely use grainger.com, usually call or stop by"
"Easy and quick website navigation"
"Get rid of the stupid pop up where you have to select continue shopping. It is a marketing tool that is very irritating."
"good-perfer the counterman at the once Warminister Branch"
"find the right quantity at the right price!"
"Terrific! Using sight since its inception."