"I was looking for a mate to a connector found on Grainger and could not do it because did not know the part number. Bounced over to the manufacturers web to find the part number, back to Grainger to find the part."

"HAD ALREADY USED LIVE CHAT TO GET PART # THEY WERE A GREAT HELP/ ALSO GETTING LOGGED IN TO MY ACCOUNT."

"It was very easy to purchase my quoted item online."

"My experience on Grainger.com has been rewarding."

"Very good experience, but I did not find what I was looking for today."

"very good website, easy to move around and good details given"

"promo codes do not always work and most of the time I do not get them"

"There is something about the layout of the website that just doesn't feel good. Could be the colors as displayed on my screen but I can't say what exactly doesn't feel good."

"It was ok, It is my first time here and I could navigate without any problem, it does seem it could be much better for buying, but at least for research is ok."

"Your IM function is excellent and you have good products to go with it when you do have what I am looking for."

"I was looking for HVAC ducting. The category description was confusing as to whether you had ducting or just ducting joints and accessories."

"The purpose of my visit is to advise how one of your products can be improved. Contact Us served this purpose."

"It was easy to look at and I was able to get the information I needed"

"too broad of a selection for items searched for and sometimes items show up that are not even close to what I am looking for"

"Looking at safety training and third party records for same. Downloadable lists of available courses would make the task easier."