"The check out process should be streamlined down to one page instead of the multiple page that it is now."

"Normally there are no problems with purchases. Today there was an issue and had to ge tech support to assit with placing the order."

"The Grainger representative was very helpful to the Habitat for Humanity."

"Good website. Easy to find items."

"it was good after I found the sump pumps"

"It was easy, however, the picture did not match the product description."

"Pretty good. Better, more photos would be nice"

"THIS WEBSITE IS VERY INFORMATIVE!"

"You have products that suit my needs but your pricing precludes most purchases."

"for the reasons stated above, I never received a call back"

"Great layout, easy to navigate and easy to confirm pricing and lead time for pick up or delivery."

"Good overall. Prices are too high and I have to use you per my company. I personally would never use Grainger due to products being completely overpriced!"

"Went to chat line and talked to Brook E who was very helpful with finding what I needed. Thank You Brook. I lost contact with you . Sorry."

"I had a very good experience"

"Today was good and easy as I knew the exact name of the product I was looking for."