"the product identification will allow me to search other sites to find the parts I need. photos were very helpful."

"Grainger.com does an excellent job of providing service to the university."

"Need other than M or W for women's shoes. Could only find one 12 A (unisex) and could not tell if it was men's or women's size. Limited selection for women with larger, narrow feet"

"Always great. But I usually go to the store to buy, not on-line."

"great service. loved the live chat option"

"I was able to quickly find the item I was looking for and the ordering was fast."

"my experience excellent,. your site me my expectation"

"Well pleased with ease of web site.It would be nice to have a new catalog as the one we have is from 2007."

"Since I already had the part number, it was a breeze."

"Overall good experience but had to contact an agent & eventually tech. expert to get the data I wanted."

"I was surprised how easy it was to use Grainger.com and find the item selections we were looking for."

"It was hard to search for the item and it was not on my past purchase history."

"IT WAS EASY, ALTHOUGH I AM STILL WAITING FOR THIS FREE GIFT THAT HASNT COME ON A PREVIOUS ORDER, THAT I AM NOT TOO HAPPY ABOUT"

"I use both the desktop application but also the app on my smart phone daily. Both sites make my position operate smoothly"

"Hard to find exact item I was looking for"