"I was able to find all the tools I was a looking for. Navigating the site is quick and easy."
"When I was unable to find the produect I was looking for, the online chat was very helpful"
"It's ok your stuff is just to pricy when I can find the same thing or an alternate at half the price"
"great website but recently Grainger is not focusing on the needs of the customer"
"great very easy and informative"
"Overall my experience was pleasant."
"I'm always satisfied with Grainger.com. Its easy to use and provides accurate and reliable information."
"Grainger affiliations for supply acquisitions has been fairly positive. Though occasionally items are not available that are required."
"The chat feature was very helpful. The assistant was able to point me to the exact catalog page I needed."
"As always, fast and good at finding what I want"
"It was a good experience. I was able to select and purchase the product I needed."
"Grainger Website is good and the Customer Support is excellent when you need more information than the website provides."
"I could have used some video or more accurate pictures of the product. I was looking for some foam beds, but they all had the same picture and description was vague. More details on the difference in materials used would have been helpful."
"Had to google the part number and then, it sent me to your website AFTER I was already searching on your site...."
"overall good, BUT your ask a question function was not good. Did not get an answer back within 48 hrs...."