"good website but Grainger needs to put customers back as the focus"

"Great. Site is easy to navigate and the variety of available products is almost limitless."

"I am very pleased with the site"

"It is okay however the prices are better on the phone."

"Customer service and chat is very responsive."

"Grainger engine search is awful. Always need the catalog to find what I need before entering the site."

"this website has way too many products"

"I couldn't figure out how to login, so had to redo my cart following the weekend."

"Part numbers are definitely odd in relation to the products themselves but the website is very easy to navigate and find what you need."

"Fine, especially with help from Chat"

"The ordering process has improved greatly over the past year or more. Loading addresses is much easier."

"Always easy to navigate the site and accomplish my task of finding and potentially ordering products."

"The visit was a positive experience - Granger will continue to be one of my sources.The price looked good to me."

"Very Good you have a very detailed and manageable website that makes ordering easy"

"Very good website, wish other sites were this easy to navigate !"