"Its been a long time since I ordered from your website. Your online tech was able to quickly reset my password for me and placing my order was effortless."

"Generally good. There are times that there are too many choices given and it's difficult to sort through them all. Once you find your product, information is generally detailed enough to make a purchasing decision."

"OKAY JUST DID NOT HAVE A LOT TIME FIND WHAT I WAS LOOKING FOR"

"Grainger.com is typically easy to use and quite good with its filters making narrowing my search easier."

"It went well. I found most of what I was looking for easily. The descriptions were good. The only problem was the lack of one or two items but this will not affect my ability to complete the project I was doing the research for."

"goodi could not find case outside dimensions of tape measure"

"great , still like to talk to the counter people once in a while."

"some alternatives did not apply to a DYI person looking for products. Need a does not apply option on the evaluation."

"I tend to use the online catalog more than anything, it is better organized than the website search function. It would be helpful if the online catalog still showed prices."

"Awere extremely helpfulll of the employees"

"I DID A SURVEY SOME TIME AGO FOR YOU IN PERSON. I LIKE CATALOGS, MAKES YOU REMEMBER YOUR STILL IN BUSINESS. THE ONLINE IS A NICE FEATURE TOO GLAD I CONTACTED YOU AGAIN. THANKS"

"Overall its a great site for product/cost/ availability comparisons, and finding those obscure items. I visit a lot of sites Grainger is usually my go to site overall"

"Product Catalog for CRC Chemicals PDF is corrupt or did not translate correctly when converted. Many errant characters making it difficult or impossible to read"

"GREAT, fabulous range of goods"

"More difficult every day. You don't use trade names or manufacturer's names on products. How else can I search for them without an actual part number?"