ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-02-13

"The safe was delivered exactly as it was advertised and I am very pleased with the quality and appearance. It was necessary for me to call GunSafes.com because the safe arrived closed and locked with all the paperwork locked inside. When I called, it was very easy to get a live person that spoke English clearly. Shannon was very knowledgeable, helpful and responsive in assisting me in quickly opening the safe to access the paperwork. The safe was properly packaged and shipped in such a way that it arrived in pristine condition. I am very pleased with the both the quality of the safe and with the customer service provided by the vendor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-02-07

"Quick delivery, product as advertised. "


Verified
4/5

2014-02-04

"order and shipping was great. not to sure I like the Biometric combo."


Verified
5/5

2014-01-22

"Safe Shipped fast from Gunsafes.com warehouse and made it to the carrier in 2 days. The carrier damaged the safe and still tried to deliver it which I refused at delivery. Called Gunsafes.com customer service and they immediately found me another safe to ship to me. Had problems getting in contact with the carrier (wouldn't return my calls) and customer service got ahold of them for me (delivery company lost the safe). All in all I have to give Gunsafes.com 5 stars for their continued customer service and fixing any problems that occurred entirely with the delivery company. Would not hesitate to do business with them again knowing that if something unexpected did occur that they would fix it quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-22

"Everything exceeded my expectations. Gunsafes.com was fantastic and easy to deal with. Delivery was quick and the delivery driver was fantastic in helping check the safe out."


Verified
4/5

2014-01-21

"I only give Gunsafes.com less than 5 stars because they charge your credit card IMMEDIATELY upon order even though the goods do not arrive until after you have actually paid for them (wife was furious over that). We don't think that is appropriate. They eventually did a good job of accepting back a substituted item that did not work out as expected."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-20

"I decided to buy a new safe for my new home in GA. I sold my old Liberty Washington and decided to buy a National Security 50. Take my advice, you can never have enough safe storage space, my last safe was packed, and it was 42 ft^3. I shopped around and found the best price for the safe at Gunsafes.com, I was hesitant to spend $5,200 on an internet company, but the price was $2,000 better than the local dealer. No tax, and free shipping, free shipping is big if you do not live in a major city.

Had the safe delivered to a local safe company (even they could not beat the price, nor believe what I paid for it). Safe had a scratch on the bottom and side from damage during shipping, safe company did not receive it and sent it back to Gunsafes.com warehouse. I spoke to Sara Taylor about the damage, she was excellent, offered me a replacement or a reduction in price, I took the reduction, she provided touch up paint.

Safe was delivered to a third party no issues, and installation was simple. Safe showed up with all hardware included. I purchase an e-lock, again I was hesitant about this lock, but it is great, can take up to 10 additional combinations, one for me and a second for the wife. Lock is fast entering, I had the dial for 10 years, you will never go back.

Bottom line is Gunsafes.com is the real deal, they stand behind their products. That is the backbone of any company. Anyone will sell you a product, exceptional companies work with you to solve issues. Buy from Gunsafes.com, no tax, free shipping, great prices, and customer service if you need it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-17

"My Stack-On 8 gun safe was delivered on time and I great shape. I am very pleased and will definitely buy again."


Verified
5/5

2014-01-12

"Excellent service, price and product. Have since referred your company and sold another safe for you."


Verified
5/5

2014-01-06

"Great price, incredibly fast shipping, smooth transaction. I'll shop with them again!"


Verified
5/5

2014-01-05

"Order was shipped very timely, and received as a Christmas present. Safe works extremely well. My husband was impressed. Thank you "


Verified
5/5

2014-01-04

"Well described product.
Easy to order.
Great price.
Very fast deliver.
Extremely satisfied.
"


Verified
5/5

2014-01-03

"They have the products that I am looking for and they ship quickly."


Verified
5/5

2014-01-01

"Shipping was fast and the item was exactly what I expected. Thanks!"


Verified
5/5

2013-12-31

"It was quick and easy to order. It works great. And gives us a great piece of mind around the house."