"Gunsafes.com did an amazing, highly professional, and effective job overcoming some severe errors by my local delivery company. Shannon worked overtime with excellent follow-through, getting me what I needed when I needed it.
Overall performance was AAA +++ as good as I have ever seen from any retailer anywhere!
John B."
"I must say, I debated about where to buy my gun safe from for all too long. I went to several local establishments, including BassPro Shops, Gander Mountain, etc and was lucky enough to search on the web and found gunsafes.com. They had a wonderful Winchester Ranger 48 gun safe that is really superb. Best of all, it was delivered easily and far cheaper than other local stores could have done. I would highly recommend it and recall thinking that the service and customer experience were very good coupled with good pricing. Makes for a winning combination!"
"Start to finish the service was exceptional. I was concerned about buying from an online company I knew nothing about, except for reviews like these. Don't hesitate to buy from gunsafes.com. "
"My experience with Gunsafes.com was great. The customer service was outstanding and their customer service staff should be commended. The problem that I had was with the shipping service that they use. I was sent a tracking email which I followed and when it arrived at my local terminal on a Friday I called to make arrangements for delivery and was told that someone would call me on Monday to schedule a delivery time. I received no call on Monday so I called them and was told that it wasn't on the shipment trailer and they didn't know where it was. I received a call on Tuesday telling me that it would be delivered on Wednesday and I would be called to set up a delivery time. I received a call at 5:00 from the driver who told me that he was just around the corner from my house. I didn't receive any prior call to set up a delivery time and had to rush home from work to meet him. So much for appointments. The safe arrived in an obviously damaged state. The packing was shredded and you could tell immediately that there was going to be damage. It appears that the safe had been dropped, there was severe damage, large scrapes and dents and the door was shifted and could barely open. Anyone loading the safe should have easily seen the damage and not wasted my time and theirs delivering it. It took another week to get another safe to me. My experience with Gunsafes.com is 5 stars, the delivery service gets 0 stars. They should find another carrier that takes pride in their work as it reflects on them."
"At the time I placed my order the ClickShops personnel were very helpful in answering my questions. There was as issue with the delivery of the safe but that has been resolved through the efforts of GunSafes/Clickshops personnel. The owner of SnapSafe personally called me to make sure that everything was being done to satisfy me and resolve the issue. I am very satisfied with their concern and efforts. I have to say that I have never seen a company go to the lengths that these folks have in addressing customer satisfaction. This company sets an example that others should follow. "
"Fast Delivery, outstanding products. Will defiantly be shopping with them again."
"Josh, received my new Cannon Safe last week and I felt like a little kid opening a big present. The delivery guys were great and safe was in excellent condition. Thanks for working with me on price because of my limited budget. Your commitment to customer satisfaction is noteworthy and I'll be recommending to my friends gunsafes.com is the only place to buy a safe. Thanks again! "
"Ordered the Shoulder Dolly 2 weeks before I ordered my safe so I could practice lifting. Ordered the Winchester Ranger Safe on 8/28, received a call from the shipper on 9-1 stating the driver would call and deliver on 9-2. The driver called and gave me an hours notice and helped me unload the safe. I used the Shoulder Dolly and moved it into my house. The safe is well built, good price and prompt delivery."
"Excellent, very quick on the shipping, Gunsafes.com even used a carrier that placed my safe where I needed it to go, not just dropped it off at the curb. I like that extra service, and the fact that Gunsafes.com would go up and beyond for a new customer really Impressed me! I would buy from Gunsafes.com again, as a matter of fact, I even recommended them to a couple of friends who are in the market for affordable secure firearms storage."
"completely satisfied; best price, too."
"Good product delivered in great condition."
"I was completely satisfied with the overall process of buying
from Gunsafes.com. There product is everything they said it
was. Battery installation was the only tricky part."
"The purchase of this gun safe came at a difficult time in our family. I already owned a dozen guns of my own. My father passed away four years ago leaving me with another dozen or so. Now my father-in-law was struggling with only months to live, and it was his intention his gun collection be left to me so that his grandsons may one day enjoy them. He wanted to be certain that ALL of the guns were kept up safe from the children. We scoured the internet in his last weeks looking for the right company offering the right safe. We were shocked at how many internet companies left us with the impression we were a bother to them.
Buying this safe was my father-in-law's idea, and he wanted to talk to the salesperson personally, even though he was difficult to hear and understand. I understand why people could at times be annoyed with his many questions, but when we contacted Gunsafes.com we felt we finally found a company that we were comfortable dealing with. Our salesperson Shannon (awesome) treated him with kindness, patience, and respect. She addressed every question and concern he had and put our order through. It arrived only a couple weeks later and he lived long enough to see the pictures I took of it with his grandchildren standing next to it. I would like Shannon to know how much I appreciated the way she dealt with us, and this is not the last time I will use gunsafes.com for a purchase. Furthermore, I will refer them to anyone who would ask."
"You must do something about your shipping, it's a complete mess!"
"Outstanding Service all the way through the process. I paid for White glove delivery and was very pleased with the way the delivery was executed. I am happy with my purchase and will purchase again from Gunsafes.com."