"I have not received my order yet nor have I received an email stating it has been shipped!"
"Not sure how the price of this product has almost doubled in the past year. "
"There is nothing else to say."
"THIS EXPERIENCE WAS VERY GOOD. I WAS LOOKING FOR THIS PRODUCT."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"MY DOC HAS USED THIS CREAM BEFORE. I LIVE ON AN ISLAND WITHOUT A DRUG STORE. I NEED A BACKUP."
"It pains me to give you any money."
"Can't provide feedback without trying the product which still hasn't shipped."
"i completed my order, paid, got email confirming order. Now i get no further info just emails saying order is not completed."
"I found this to be easy access to what my needs for help. Awaiting for the columns and filters "
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Thank you for your help when I called ! "
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Good afternoon, I did not receive my full order, only 1 tube of Colopast was delivered today when there should be 12 units?
Please return my money that was charged to my credit card.
Thanks, Sonja Hutcherson, Order # 2080785, ordered 3/9/2024"
"There is not enough space here to discuss all the complaints "
"Not transparent about shipping rate prior to going through order process"
“Thank you for your feedback regarding the cost of shipping. We understand your concerns and apologize for any inconvenience caused. Shipping costs are determined based on various factors such as packaging materials, handling, and processing fees. While we strive to provide competitive prices for our products, we also need to ensure that the shipping costs are covered adequately. We appreciate your support and will take your feedback into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out to our customer support team at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”
"Don't buy from these guys. They rip you off with their return policy, or shall I say no return policy. I ordered a ostomy/hernia Support belt. It took over 2 weeks to get it. in the mean time I keep on looking for Support belts. I found the excite same belt though another vendor at a much lower price. HPFY price was $70 and the other site was $19 ( for the same product from the same manufacture. i tried cancelling the order from HPFY and had no luck. it arrived on 3/9/24 and I immediately started a return request. I received an email today letting me know that there is a no return for this product. Even if I could return it HPFY would hit me with a 20% return fee. this is a rip off company and their prices are much higher than other companies. "
"Would love to evaluated the product once it arrives."
“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for taking out time to review us! We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for choosing HealthProductsforyou!”