"Would love to evaluated the product once it arrives."
"I got in to make a small order and got clobbered with promotional emails.
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"Thus site has a lot of products for assisting with putting on socks, but no pictures or accurate descriptions of the different types of products. So some guess work is involved."
“Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decision. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs. ”
"Cost of the device was fair. Shipping costs are taking advantage of person’s in need."
“Thank you for your feedback regarding the cost of shipping. We understand your concerns and apologize for any inconvenience caused. Shipping costs are determined based on various factors such as packaging materials, handling, and processing fees. While we strive to provide competitive prices for our products, we also need to ensure that the shipping costs are covered adequately. We appreciate your support and will take your feedback into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out to our customer support team at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”
"I called to get my tracking information, the customer agent said I would have an email shortly. I paid an exorbitant amount for expedited shipping (2-3 days). It is hours later and I do not have an update. Nor do I have confidence I will get my order in 2-3 days. Very disappointing and want my expedited shipping fee returned. "
"Searching for the product was easy, trying to send this feedback without comments is annoying."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Unable to Contact Help Line"
"HPFY just makes it so easy to order...I do so appreciate that...and the older I get the more I appreciate it...thank you."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I hope it comes soon, other than that ordering was easy!"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I WAS DESPERATE TRYING TO FIND MY PRODUCTS IN PUERTO RICO AND IT WAS VERY DIFFICULT. THANKS TO THIS PAGE I HAVE EVERYTHING IN ONE PLACE."
“Thank you for taking out time to review us! We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for choosing HealthProductsforyou!”
"I was having difficulty with the website and he was very nice finding the products I needed. Thank you"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Liked the ordering method"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I am a skeptic but surprisingly satisfied!"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Complete selection and ease of ordering were both key features "
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I had difficulty maneuvering between products & screens. Also trying to figure out what each new accessory looked like. Needed more views showing the pockets & advantages of different bags for upwalkers. I still haven't found out the replacement pads or armrests for my up walker. Been thru the listing multiple times to the point my battery on phone needed chging."
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”