"Great products at good prices."
"The customer service rep left the online chat without answering my question about my order. The order is still 'in process' after several days. I was very surprised about this."
"Extremely informative regarding the product."
“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Would have liked more details about product."
“Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decision. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs. ”
"PUSHED BUTTONS TO WHAT I WANTED HIT CART, THEN PAID DONE"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Coupon code that was sent to me didn’t work. "
"How did you know my credit card number when I did not do business with you before??"
"website is very difficult to use. Pages keep flipping. My shopping cart got filled with items I did not order or want. I had to delete each one and lost one of the items I wanted. Pricing was not clear if these were single items I had wanted to sample."
"I needed some adult bibs that I could count on as being good quality and I thought your company would be those."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Price is good, but shipping cost is high."
“Thank you for your feedback regarding the cost of shipping. We understand your concerns and apologize for any inconvenience caused. Shipping costs are determined based on various factors such as packaging materials, handling, and processing fees. While we strive to provide competitive prices for our products, we also need to ensure that the shipping costs are covered adequately. We appreciate your support and will take your feedback into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out to our customer support team at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”
"Had looked at other sites this was easiest to use."
“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Easy to find product and substitute product when needed."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I have been trying to order this A,D and E ointment for a month on another company that my health insurance gives us a quarterly stipend for but besides being out of stock it’s 10.00 per jar more than double what your company sells. That other company should be ashamed for taking advantage of a pretty large insurance groups senior patients. "
“Thank you so much for your review! We are thrilled to hear that you had a great experience with HealthProductsForYou and found our pricing to be much more affordable compared to other vendors. We strive to offer the best value for our customers without compromising on quality. Your feedback truly means a lot to us. We appreciate your support and look forward to serving you again in the future!”
"Everything went smoothly!!!"
"no description about if there is elastic around the legs or how wide that elastic is. Would have liked to have more information than the description provided."
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”