"Needed this product within a few days. That was a week ago. Disappointed! "
"Good experience, but shipping is a bit expensive."
“Thank you so much for your feedback! We're thrilled to hear you had a good experience with the bolster. We appreciate your input about the shipping costs, and we're always looking for ways to improve. Your thoughts help us serve you better, and we hope to continue providing you with great products and experiences in the future!”
"I did not expect the nebulizer to arrive as quickly as it did. Great product, works great. I have a suggestion, the directions were not good. I suggest providing a link to video instructions. I was able to figure it out from watching a video of a similar product . Otherwise, I highly recommend this product!!!"
“Thank you so much for your fantastic 5-star review! We're thrilled to hear that your nebulizer arrived quickly and is working great for you! Your feedback about the directions is incredibly valuable, and we appreciate your suggestion for video instructions. It's awesome that you found a workaround, and we’ll definitely take your input into consideration. We're so glad you highly recommend the product!”
"I ordered a "test" run of some products. I had just come off a bad experience with another medical supply company. I'm happy to say HPFY did a great job with my order, so I've come back for more of the supplies I need for my nebulizer. The process is easy and payment options are convenient. I'm very happy with the service and products I received"
“Wow, thank you so much for the fantastic feedback! We're thrilled to hear that your experience with HealthProductsForYou has been a positive one, especially after your previous challenges. It's great to know that our ordering process and payment options made it easy for you to get the supplies you need for your nebulizer. We're excited to continue serving you and providing the quality products you deserve! Your satisfaction means the world to us!”
"This was the only place I could find what I needed."
“Thank you so much for your amazing review! We're thrilled that you found exactly what you needed with us! Your satisfaction means the world to us, and we can't wait to assist you again in the future!”
"Went right to the product and ordered in about 10 minutes. "
“Wow, thank you so much for your fantastic feedback! We're thrilled to hear that you found the ordering process quick and easy. Your experience means a lot to us, and we’re happy to provide you with a seamless shopping experience. Can't wait to assist you again soon!”
"The order was supposed to arrive in 3-5 business days. However, we received only half the order with no explanation and no reason to track the missing products. Therefore, the Order will have to be canceled. We needed the items for a specific timeline."
“Thank you for sharing your experience. I understand how frustrating it can be to receive only part of your order, especially when you were counting on those items for a specific timeline. I apologize for the inconvenience this has caused you. I want to inform you that your order has now been shipped and delivered, you may check your email for the tracking information”
"Great selection of new products at reasonable prices."
“We're thrilled to hear that you're enjoying our great selection of new products! It's fantastic to know that you find our prices reasonable too. Your support means the world to us, and we can't wait for you to explore even more of what we have to offer! Thank you for sharing your experience!”
"I HAVE NEVER USED THIS COMPANY, I HOPE GOOD.
"
“Thank you so much for your amazing review! We're thrilled to hear you're excited about your experience with us. We strive to provide the best service and products for our customers, and we're here to ensure you have a fantastic shopping journey. If you have any questions or need assistance, feel free to reach out. Happy shopping!”
"great and easy ordering experience thank you so much"
“We are thrilled to hear you had a great and easy ordering experience! Thank you for your kind words and for taking the time to leave a review. Your satisfaction means the world to us, and we can’t wait to serve you again!”
"very easy and cost effective"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our products easy to use and cost-effective. Your feedback means a lot to us, and we can't wait to continue serving you with more great options!”
"Easy to find products and order "
“Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that ordering was a breeze for you. Your support means the world to us, and we're excited to continue providing you with great products and service!”
"Good price and just what I was looking for "
“Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you were looking for at a great price. Your satisfaction means the world to us, and we can't wait to serve you again in the future!”
"Not happy lead-time was not presented before ordering!"
“Thank you so much for your positive feedback! We're thrilled to hear that you found our site helpful for durable medical goods. We appreciate your input regarding the lead-time presentation and will take your comments into consideration to enhance our service further. Your experience is important to us, and we’re excited to keep improving!”
"My experience with your company was the most terrible experience I've ever been through. You were never precise about the delivery date or the cancelation date. It was always three to five days, ten to fifteen days for something to happen. I was truly unhappy with your methods. I will never place another order with this company."
“I’m really sorry to hear about your experience with your order. It sounds like there was a significant breakdown in communication regarding delivery and cancellation times, which must have been very frustrating for you. We strive to provide clear information and a positive experience for our customers, and it’s disappointing to learn that we fell short in your case. Your feedback is invaluable, and I assure you that we will work on improving our processes. If there’s anything specific you would like us to address or if you have any further concerns, please let us know.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“I’m sorry to hear that you haven't received your product yet and that your experience has been disappointing. We understand how important timely delivery is, especially when you need a product urgently. Please reach out to our customer support team with your order details, and we will look into this matter right away to provide you with an update. Your satisfaction is important to us, and we want to resolve this issue for you as quickly as possible.”