"Good quality at an affordable price "
"Offering best products within best price. Thank you. "
"Ordered several items on 12/8 /24, nine days later, 12/17/24, still no indication the orders were going to ship and no indication of the reason for the delay. Inexcuseable!
I cancelled the orders and am moving on to a more responsible supplier."
"My experience ordering was easy. thank you guys "
"The selection offers detailed descriptions that help me to order the right bra. The prices are comparable to and lower than some other online retailers."
"The priority should be on order processing first and ask for reviews later AFTER you have done something for the customer other than taking an order on your website."
“I understand your frustration with the delay in processing your order, and I sincerely apologize for the inconvenience this has caused. It's important to us that our customers receive their orders promptly, and I can see how receiving review requests while your order is still processing would feel premature. Your feedback is valuable, and I'll make sure to relay your concerns about the timing of review requests. Please know we're committed to improving our customer experience, and I encourage you to reach out directly for any updates on your order. Thank you for bringing this to our attention.”
"Was very easy to do my order without help!!!!"
"Very easy to follow, not complicated at all."
"Raj contacted me (returning my call) and promptly placed my order. Extremely professional, spoke clearly. Really quite pleasant and prompt with sending email to confirm my order."
"I finally found what I needed."
"Excellent price for the whey protein powder"
"The first one broke after a long use. "
"Needed for arthritis pain"
"Always having what I need and if not then it is simply returned and not my expense. It is easier to order some of my supplies because when HH changes my catheter, their products are pretty cheap"
“Thank you for your feedback! We're glad to hear that you appreciate our service and convenience when it comes to ordering your supplies. It's great to know that our return policy has made your experience smoother. If there’s anything specific that could make your experience even better or if you have any suggestions, please let us know. Your satisfaction is important to us!”
"I have returned to make a purchase due to easy process."
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“I'm truly sorry to hear about your experience. It’s understandable to feel frustrated when orders are delayed without clear communication. We strive to provide timely service and keep our customers informed, and it’s disappointing that we fell short in your case. Your feedback is valuable, and I assure you it will be taken seriously as we work to improve our processes. If you ever decide to give us another chance in the future, we would love the opportunity to provide you with a better experience.”