"hard to follow , do not know if need a colllection bag .or tube with this."
"I received good instructions from the person I contacted online before I ordered"
“Thank you so much for sharing your fantastic experience! We're thrilled to hear that you received excellent instructions and that everything went smoothly for you. Your feedback means a lot to us, and we’re excited to continue providing you with great service!”
"ONLY CHANGE I WOULD LIKE IS AN OPTION FOR FASTER SHIPPING."
“Thank you so much for your fantastic 5-star review! We're thrilled to hear that you made your first purchase with us! Your feedback on faster shipping options is invaluable, and we'll definitely take it into consideration as we strive to improve our services. We appreciate your support and hope to serve you again soon!”
"Who'd ever want to reexperience their hospital experience at home? But I loved the pillows, I checked the tags, and the price was right. The purchasing experience was a bit tricky, though. "
“Thank you so much for sharing your experience! We're thrilled to hear that you loved the pillows during your hospital stay—they're designed for comfort and support, and it's fantastic to know that they met your expectations! We're sorry to hear that the purchasing process was tricky and appreciate your feedback as it helps us improve. Your satisfaction means the world to us, and we’re here to make your shopping experience as seamless as possible next time!”
"Easy to order! Good productos! Will be back!"
“Thank you so much for your wonderful review! We're thrilled to hear that you found our prices great and the ordering process easy. It's fantastic to know you enjoyed our products too! We can't wait to welcome you back for your next purchase!”
"I WILL WAIT TO SEE IF THIS MASK FITS MY FACE. THE MASKS THAT MY HOMECARE SENDS ARE MUCH MUCH TOO SMALL. I AM HOPING FOR THE BEST AND WILL ORDER MORE IF IT DOES FIT. THIS MASK LOOKS LIKE THE ONE I AM CURRENTLY USING AND FITS ME PERFECTLY AND IF SO, I WILL ORDER MORE TO HAVE ON HAND."
“Thank you for sharing your feedback. It's completely understandable to want a mask that fits properly, especially when you're relying on it for your health needs. We hope that this mask meets your expectations and provides the comfort and fit you require. If it works well for you, we’ll be here to assist you with ordering more. Please let us know if you have any questions or need further assistance as you try it out.”
"Easy to order, no hassle."
“Thank you so much for your fantastic review! We're thrilled to hear that you had such a smooth and hassle-free experience while ordering. Your happiness is our priority, and we appreciate you taking the time to share your positive feedback!”
"I'm happy with the products. Do not like paying for shipping. "
“Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the products! We understand that shipping costs can be a bit frustrating, and we appreciate your input. We strive to provide the best overall experience for our customers, and your support means the world to us!”
"Very reasonably priced item."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our item both effective and reasonably priced. Your satisfaction means the world to us, and we’re delighted to know that you're breathing easy! Keep enjoying your purchase, and we look forward to serving you again soon!”
"Check back after I receive product."
“Thank you for your feedback. We appreciate your patience as you await your product. We’re here to assist you with any questions or concerns you may have once it arrives. Please feel free to reach out if you need any help in the meantime.”
"So far things have gone well. Will review after I receive the product."
“Thank you so much for your fantastic review! We're thrilled to hear that your first order experience has been smooth so far. We can't wait for you to receive your product and to hear your thoughts once it arrives. Your feedback means the world to us!”
"I have ordered from you before and I had a lot going on since then and was unable to order again until now."
“Thank you so much for your wonderful review! We're thrilled to hear that you chose to order from us again and that we could meet your needs. It’s great to have you back, and we’re here to support you every step of the way. Your trust means the world to us!”
"friendly system to make purchase easy."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that your experience was great and that you found our system friendly and easy to use. Your satisfaction means the world to us, and we can't wait to serve you again!”
"Able to find the correct items for order."
“We're thrilled to hear you were able to find the correct items for your order! Thank you so much for your feedback and for choosing HealthProductsForYou. If you ever need assistance or have questions about our products, we're here to help! Your satisfaction means everything to us!”
"Very difficult finding what you can get with the price range.I'm comfortable paying or have to pay . Try to pay with my vinmo card , but it wouldn't take my venmo card.why bother offering venmo if you won't take the card I had to use my bank card for this order which I don't like doing"
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for your feedback. I understand how frustrating it can be when instructions are not clear, and I'm here to help. If you're unsure about whether you need a collection bag or tube, it would depend on the specific product you purchased. I recommend checking the product description on our website or reaching out to us directly with the product name, and we can provide you with the detailed information you need. Your satisfaction is important to us, and we want to ensure you have the right tools for your needs.”