"Ordered a product for my dad, and the prices were great! Website was easy to navigate."
"Best value for the two products that I was looking for."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"The day after my account was charged for my order I received an email stating there was a four day delay on my order shipping. That was July 2. It is exactly two weeks later and still no word and no order. "
“I completely understand your frustration regarding the delay in receiving your order. We aim to provide timely service, and it's concerning to hear that you haven't received any updates. I recommend checking your spam or junk email folder for any communications from us. If you haven't received anything, please reach out to our customer service team with your order details so we can investigate further and provide you with an update. Your experience is important to us, and we want to make this right.”
"No conformation email, no tracking information "
“I'm sorry to hear about your experience. It’s frustrating to not receive the confirmation and tracking information you expected. We strive to keep our customers informed about their orders, and it looks like we fell short in this instance. Please reach out to our customer service team with your order details, and we will be happy to assist you in resolving this issue and provide the information you need. Thank you for your feedback, as it helps us improve our service.”
"This appears to fill the bill, as far as my needs go.
On delivery, will find out and I will keep the five stars!"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"great product for my needs"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I am a retired PT and find the best prices on this site. Thank you!"
"Very difficult to finally purchase an item for an over 50 years person"
“I'm sorry to hear that you experienced difficulties while trying to purchase an item. We understand how frustrating that can be, especially when trying to assist someone who may have specific needs. Please know that your feedback is important to us, and we are continually working to improve our purchasing process. If you need assistance with a specific product or have any questions, we're here to help.”
"What i bought seems to be quite specific, but someone recommended HPFY and it truly delivered"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Needed replacement asap and found it easily online, with a discount!"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"My need for a quad cane sent me to HPFY to search for one. Little did I know that there were many to choose from. Prices are reasonable and I am sure the quality of the cane will be high."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"REFRESHING, EFFICIENT, AFFORDABLE."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Like your shopping method and ease iof opertation.,"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Not 24/7 customer service as listed. Closed on the weekends.
Site took away my coupon code before purchase so I paid $8+ more than expected, which was the only reason I bought from the site.
Then I get an email telling me there is at least a 4 day dealy in filling my order.
Stick with better, more reliable providers. "
“I’m sorry to hear about your experience and truly understand your frustration. It’s disappointing when expectations aren’t met, especially regarding customer service availability and order processing. Your feedback about the coupon code issue is important, and I apologize for the inconvenience it caused. We strive to provide timely service and appreciate you bringing these concerns to our attention. Please know we are committed to improving and would like to assist you further. If you haven't already, please reach out to our support team, and we will do our best to resolve the issues you've faced. Thank you for sharing your experience.”
"9 days since order and still have not received a shipping confirmation. Product should have been here by now and still no word when it will even ship. Thankfully it was just a very small order. Meanwhile my email box is spammed with daily advertisements to order more. As for now, I give them one star, perhaps that’s one too many."
“I apologize for the frustration you're experiencing with your order and the lack of communication regarding shipping. We understand how important it is for you to receive your items in a timely manner, and it’s disappointing to hear that we haven't met your expectations. Your feedback about the promotional emails is also noted, and we will look into this issue. Please reach out to our customer support team, and we will do our best to assist you in tracking your order and addressing your concerns. Thank you for bringing this to our attention.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”