"Quick and easy to purchase , even at the last minute"
"The agent was very knowledgeable and helpful with my needs. She explained everything very clearly"
"No issues ...quick and easy"
"Unfortunately my overseas trip fell through so I was not able to actually 'use' the short-term insurance I bought, but the ease of purchase, the fair prices and the immediate ability to print an official Letter to show border officials are reasons that I will definitely repurchase in the future."
"The experience of buying the insurance was straightforward and relatively painless. The important thing is that my med school accepted it in lieu of their in-house health insurance."
"I must preface this review by saying that I didn’t go on my trip. Twice my airline delayed the first leg of my journey and I couldn’t make a connecting flight until the next morning necessitating a hotel stay (which was covered under the policy) but the airline then told me they couldn’t book me on that connecting flight. So three and a half days of my vacation was wasted and I wasn’t certain I would get to my final destination the next day. And then there was the question of how many delays I’d have to deal with on the way home.
I will file a claim for my canceled trip. This is not the summer to fly. If you do fly I highly recommended travel insurance. And this company seems to have good coverage."
"I have sent you messages through your page asking where I can fin the certificate you mention when login in, no answer from you whatsoever. "
"I signed up for Squaremouth travel insurance, when they sent the full policy it said HTH travel Insurance.
I was never notified of the switch. And I had never heard of HTH travel insurance. disappointed."
“Hi, Thank you for your review! Squaremouth is a website that allows customers to compare multiple different types of travel insurance at once. We're glad our policy stood out to you as the best option amongst our competitors! If you have any questions about your policy please reach our customer service team here at HTH. We wish you happy and safe travels!”
" Didn't need it, so Just Right"
"Spoke with 3 different. All knowledgeable as each other. Very important to me "
"Buying the insurance was straightforward and easy. I believe the price was reasonable for the amount of coverage. Thank God I didn't need to use it while I was overseas."
"I needed to get my dates changed and it took me over a month to get done and a ridiculous amount of emails back-and-forth. It was a easy request but they made it impossibly difficult. I asked to talk to a manager and a manager never called me. I will never use this company again "
“We are sorry about your experience. Due the strain of the pandemic and higher than normal inquiry volumes, we are doing our best to respond to all inquiries in the order they were received. We appreciate your patience and understanding as we work through these unprecedented circumstances.”
"Very poor! try to connect with the company but unfortunately, nobody responds?????????"
“We are sorry about your experience. Due the strain of the pandemic and higher than normal inquiry volumes, we are doing our best to respond to all inquiries in the order they were received. We appreciate your patience and understanding as we work through these unprecedented circumstances.”
"I was only going for a day, but you are obligated to pay for a full week. A bit disappointed in the price."
“Thank you for your review. Our HTH Trip Protector product is designed for individuals spending at least 24 hours outside their home state, meaning minimum purchase length is two calendar days.”
"they are very slow to respond. May take a week or more to get back to you. They were no help when I had issues while on my trip. I don't think its worth the cost."
“We are sorry about your experience. Due the strain of the pandemic and higher than normal inquiry volumes, we are doing our best to respond to all inquiries in the order they were received. We appreciate your patience and understanding as we work through these unprecedented circumstances.”
"This is my second time using HTH, I have not had to make a claim. But the buying process, information provided are good. They provide a phone App that gives you proactive information about issues in your area of travel and searches for doctors had we needed anything."
A rep from HTH Travel Insurance, PPhth, has responded:
“Thank you for your review! We are sorry about your experience. Due the strain of the pandemic and higher than normal inquiry volumes, we are doing our best to respond to all inquiries in the order they were received. We appreciate your patience and understanding as we work through these unprecedented circumstances.”