"I liked knowing you received my purchase and the communication of the delivery status. "
"Bought my mom a purse for her birthday. She was ecstatic when she received the purse. Highly recommend "
"The long **** my Bryant bag kept fraying all along the strap. When I contacted Hammitt , they immediately got back to me and said they could repair or replace it, and sent me an address label. I got it back in 10 days, and it’s perfect! Great customer service and support of their product!"
"Absolutely loved the bag - quality, style, color. The perfect bag for all occasions but it was slightly large for me so I chose the medium size and am in heaven. Thanks."
"I’m sure I’ll love the purse but delivery has not been good. "
"I love Hammitt - own three purses and love them all- the quality- customer service, it’s all the best !! "
"Beautiful bag, packaged beautifully and quick delivery!"
"I love my purse and received it right in time for my concert and summer activities!"
"I have the bag that matches. Now it's a complete set. "
"Customer service was friendly and helpful and product was wrapped better than ANY high end brands I have ever purchased! Very happy with my purchase!"
"The little bag I ordered is GORGEOUS and the packaging is really nice too. Shipping didn't take too long and I'm very happy with my order"
"Hammett made my experience very smooth. I am especially impressed with your attention to EVERY DETAIL…from my initial email to the delivery process. Thank you!"
"I have been a lifelong Coach wearer. This is my new favorite bag."
"Just the best! the personal touches were very appreciated.
It's not easy buying a bag for someone, but you just can't mess it up with a Hammitt"
"It smells like the ocean air and of course leather it’s a beautiful bag. It’s very comfortable to wear on the go. The red and black are so LA.
"
A rep from Hammitt, Hammitt_Michelle, has responded:
“We are sorry that you were disappointed with the delivery timeframe of your Tony | Clear Pew/Brushed Gold Red Zip | Sml. Thank you for providing the context regarding the delivery timeframe of the Tony | Clear Pew/Brushed Gold Red Zip | Sml order. It appears that the STANDARD FREE DELIVERY OPTION was selected for order SP-310424, which typically arrives within 5-10 business days, excluding weekends and holidays. The order was placed on June 17 and delivered on June 25, which falls within the specified timeframe. Additionally, expedited delivery options are available for an additional cost for customers who require faster shipping. We apologize for any inconvenience caused and appreciate your understanding. If there is anything we can do for you do not hesitate to contact our customer service team online or by phone. We care and we are here for you!
Best,
Michelle
HAMMITT | We Care | 833-426-6488”