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Verified
1/5

2012-10-10

"I was intially very pleased with the Asus Tablet cover we order until the snap broke when removing the key pad cover from the tablet cover. When I contacted them initially by phone I spoke with someone who had broken English and could not understand. Then I tried the computer with their service department. By then they refused to replace the item stating it had been past the return waranty time when it clearly had not past the 45 days. Their customer service department still has not resolved this issue and today told them that if they couldn't just replace it for me then I was not going to waste any more emails. Since I have conversed with them on more than one occassion. I thought the problem had been taken care of on 9/19 but hadn't received anything from them to return item for the replacement so I contacted them today and they didn't know anything about my conversations on 9/19 with their customer service. this has been very frustrating and disappointing. It is very difficult to find a company who sells this type of product for the ASUS Tablet."

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Verified
4/5

2012-10-07

"everything was very good with one exception. I ordered 2 car chargers for my HTC Inspire and only received one of them. It would be nice to get the second after already having paid for it. Other than that it was a great experience and great products for a very reasonable price. If anybody cares my order # is 2307668. "

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Verified
5/5

2012-10-05

"Purchased 2 iPhone 5 armbands. Great customer service, product is perfect, and received item super fast."

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Verified
5/5

2012-10-05

"I bought a Rubberized Shield Hard Case for Kyocera C5155 Rise - Neon Green.

I received my case four days ago and had no trouble to install it in my cell phone. It fitted perfectly.

Regarding the color, it is exactly what I expected it to be.

It doesn't seem a cheap case but I'm not sure if it is a rubberized case. The case looks like rubberized but doesn't feel like. I think the effect is because the paint is opaque and not because there is a rubber somewhere on it.

I contacted costumer service and they answered all the questions I had, but I wouldn't say that they are friendly or nice.

The shippment was fast but the delivery took forever, but I guess this is not HandHelditems fault.

I would definitely buy here again!
"

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Verified
3/5

2012-10-04

"I received the incorrect model on the first delivery for the base of my Samsung Galaxy Tab 2 (10.1 in). The correct item was shipped to me in no time. It works very good for my Galaxy Tab 2. Except for the time it takes to communicate with the seller and return the incorrect item to the seller via a USPS, I am happy with the item I purcahse quality wise, and it works well as expected.
~Tho Nguyen.
"

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Verified
5/5

2012-09-28

"I am very pleased with the quality (and the price) of the product I ordered. I found the price was much less than large retail stores. My order was processed quickly, conformation e-mails sent to both acknowledge my order and when it was shipped. My product arrived quickly and intact. I am very pleased with HandHelditems products and customer satisfaction goals and will continue to shop here. I would highly recommend this to anyone who is in the market for a reliable and less expensive way to protect their valuable handheld items. "

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Verified
1/5

2012-09-28

"Ordered a cover for my phone. They sent me the wrong one. Asked them to overnight the correct one. They wouldn't do it. I am still waiting on the new one to arrive. They said it would be here earlier. I am not happy with them at all and will not be ordering from them again. The phone is messed up so when you try to get a hold of customer service it will ring and then hang up on you. So then when you try to talk to customer service via live chat they are rude and unhelpful. This site is cheap as hell and free shipping...you definitley get what you pay for."

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Verified
1/5

2012-09-28

"I purchased two product from handhelditems, one was a case and the other was a screen protector. Both item was bent when received it. Contacted the customer service department regarding the issues. He asked me to take a pictures and sent it to him. He never contacted me back. (Austin). After several attempts of trying to reach him. I finally got an email back saying it looks fine. I was shocked and I told them, I wanted my money back. Their customer service are rude, poor quality material. They will also charge you a fee for sending any items back so please DON'T BUY ANYTHING FROM THEM."

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Verified
1/5

2012-09-22

"Bought a case for my brightside phone. It was advertised as rubber but it had aa cheap plastic coating over it. now the cheat black coating is wearing off after a week. Will not buy from these people again. Not worth it. False advertising...."

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Verified
5/5

2012-09-22

"Both covers came quickly. We were very satisfied with the products we received."

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Verified
2/5

2012-09-18

"Everything arrived in a timely manner and the prices are great, however, the cellphone cover I bought for my Pantech Burst was mismatched...the bottom fit fine but the top was obviously for another type of phone. It was packaged by a third party manufacturer (as best I could tell) so I notified HandHeldItems that the product was defective. I have not heard back from them. I have bought other products from HHI and was very pleased with them."

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5/5

2012-09-17

"Great service, quick delivery."

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Verified
5/5

2012-09-16

"I ordered over a holiday weekend, Labor Day, so it took a little bit to get my order processed, but i still got my order earlier than expected. Wonderful quality products at an AMAZING price. I won't order cell phone accesories from anywhere else! Lifetime client here!"

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Verified
5/5

2012-09-09

"The company met my expectations. The product was exactly what I ordered. It was shipped very fast.
"

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Verified
5/5

2012-08-30

"Great communication. Excellent value and pretty fast shipping. Item was exactly as described and fit very well."

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