ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-07-23

"I have been in two Healthy Back stores recently. In both stores the person running the store was very personable and helpful but not pushy. Suggestions were provided in response to comments and questions. I definitely recommend this store for any research and purchase of bed, chair, and back products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-08

"Exactly what I needed and received it very fast!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-04

"Immediate benefit. Office chair was killing me and after the second day all was good again!"


3/5

2012-06-28

"Ordering online was fine, but I did not receive a response to an email inquiry about the estimated shipping date. The item was delivered within a week of ordering and I am satisfied with it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-06-28

"I need help! I submitted an email to Sacha for consideration of a problem with the Ergo Recliner. I have not heard back anything. If no resolution soon I will take a more aggressive stance and return the chair for complete credit. I need help!

Gary Culver
****@****
Cell ***-***-****
"


5/5

2012-06-19

"I called about a certain item and received all the information I needed and placed the order. My item came in good time and I am so happy with it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-05-20

"I had never ordered from Healthy Back but found it easy to order. The sleeping wedge was shipped and delivered in excellent time. The first night using the sleeping wedge I was not sure how it would be since it seemed to be extra firm. It is working very well for comfort on my back with the angle although I would prefer it to be about 5 inches high instead of the 7 inch wedge that I purchased. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-19

"I have scoliosis and a fused 3rd and 4th vertabre. I ordered the first pillow and sleep so well I order anothr one. I am resting and sleeping better. Thanks to Health Back pillows."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-05-14

"I have been using healthy back products for my bed, chairs, cars and airplanes. All have worked as anticipated and lasted a long time. I bought two more of the same products some friends. They were sold on their support once tried at my house, their car and on a plane. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-05-01

"The cushion appears to be very good quality so far. Unfortunately it doesn't work well in all seats. It feels too thick despite its relatively thin 2" depth. Still, compared to others I've tried it is much better. I just find that most lumbar cushions are too thick.

I did not receive an e-mail order confirmation. Is this normal? I did receive a phone call informing me the order was scheduled to arrive that day. However, it arrived the following day. Still a reasonable amount of time (4th day I think).
"


2/5

2012-04-21

"pillow wasn't what i expected, but i guess delivery did come on time."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-09

"Having torn a ligament in my back and waited far too long to buy a new bed, I called Healthy Back store in Rockville, MD to ask some questions. I spoke with Peggy, and went in to try out their Healthy Back mattress that afternoon. All my questions were answered, the price was right, and my mattress was delivered & set up the following day. Now that I'm sleeping on it, I am thrilled. Customer service was excellent, the product is a dream and I would recommend Healthy Back to anyone serious about getting a healthy nights sleep. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-04-07

"This was my first time ordering online with the Healthy Back store. It was a great experience. The gentlemen I spoke with was very helpful in placing my order. When I had more questions, I called right back and got the same gentlemen whom was just as pleasant as the first time I called. The deliver was made and I am very pleased with my purchases. I have purchased a Herman Miller chair in the past at the store, I just orderd the lumbar support and it is awesome. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-03-22

"The pillow isn't as hard as my past pillows and I would like to return it. I need to know how to return it, so if you can help me I would really appreciate it. I would like to know if you have any harder pillows like the one I ordered. If so, I am interested in ordering and trying it out. You had very fast service and great communication; which means a great deal to me. Thank you and I look forward to your reply. Have a great day!"


5/5

2012-03-18

"I received my pillow before the expected date looking forward to relief from acid reflux"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A