"I always get good results with doing business with your company. I have learned, however, that if I see something I like I had better order it then or I may be out luck. Still, you are a good company to do business with. Thank you."
"I'm very nervous about purchasing boots here. I'll be getting a hold of you if there's a problem. You don't know my husband. Waiting still on my email when I'll get them."
"I hope to receive my order soon.
I only live 7 miles from your warehouse."
“
We're delighted to hear about your very pleasant experience and that you find our prices excellent after comparing with other catalog companies and online retailers. Your satisfaction is our priority. Given your proximity, we hope your order reaches you swiftly, and we appreciate your support as a valued customer living just 7 miles from our warehouse. If you have any further feedback or questions, feel free to reach out. Thank you for choosing Heartland America!”
"All items arrived in good condition and early."
“Hi Julie,
We're delighted to hear about your positive experience with our service! Ensuring items arrive in good condition and ahead of schedule is a top priority for us. Thank you for taking the time to share your feedback, and if you ever have any further needs or questions, please feel free to reach out. We appreciate your trust in our service!”
"All went through quick and easy"
“
We're thrilled to hear that your experience with Heartland America was smooth and hassle-free. Providing a seamless process is important to us, and we're delighted that we could meet your expectations. If you ever need assistance or have any questions in the future, feel free to reach out. Thank you for choosing us!”
"Everything was great, service was fast, notification was given that package was on the way. Awesome product. "
“Hi Charles,
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our service and that you found the notification system helpful. It's fantastic to know that you're enjoying your product. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!”
"Great except delivery time. Ordered with you because of price, but had to wait three times longer for product."
“We appreciate your positive feedback on our product and are glad you found value in our pricing. However, we sincerely apologize for the extended delivery time that you experienced. We understand the importance of timely service and regret any inconvenience caused. We're actively working to improve our delivery processes to ensure a more efficient experience for our customers in the future. Thank you for your understanding, and we hope you continue to enjoy the product.”
"Easy to order, no problems encountered, awaiting shipment"
“Thank you for your positive feedback! We're delighted to hear that your ordering experience was smooth, and we appreciate your business. Rest assured, our team is working diligently to process and ship your order promptly. If you have any further questions or need assistance, feel free to reach out. We look forward to delivering your items to you soon.”
"Signing into Heartland America, it was easy to check & then reorder a second product. No handling fees, just a fair shipping price with immediate shipping."
“Thank you, Dennis, for taking the time to share your positive experience with Heartland America! We're thrilled to hear that signing in, checking, and reordering a second product was easy for you. We aim to provide a seamless shopping experience, and we're delighted that you found our process convenient. We appreciate your business and look forward to serving you again in the future.”
"When would you have a great sale for Seniors...It's about time we are home ordering...thanks."
“We're delighted to hear that you like our products! We appreciate your feedback and value your suggestion for a senior-friendly sale. Your input is invaluable, and we'll certainly consider ways to enhance the shopping experience for our senior customers. Stay tuned for upcoming promotions, and thank you for choosing us for your home ordering needs!”
"I wanted to talk to a customer service representative and twice I called and got the message to leave a call back #,no one called back."
"Found what I need just 2 items are not available til 2/1/24 is my only problem"
“Thank you for choosing Heartland America as your shopping destination! We appreciate your first-time order and apologize for the inconvenience regarding the availability of two items until 2/1/24. We understand the importance of timely delivery and assure you that we're working diligently to fulfill your order promptly on the specified date. Your patience is valued, and we look forward to providing you with a positive experience overall.”
"Good experience Easy to place my order & waiting for shipment"
“We're thrilled to hear that you had a positive experience placing your order with us! Our goal is to make the ordering process easy and seamless for our customers, and we're delighted that you found it to be so. We understand the anticipation that comes with waiting for a shipment, and we're working diligently to ensure a timely delivery of your items. Thank you for choosing Heartland America, and we hope you enjoy your order when it arrives. If you have any further questions or concerns, feel free to reach out to our customer service team.”
"easy to order & you get your order quickly."
“Thank you for the 5-star rating and your kind words! We're so pleased to hear that you enjoyed your time with us. We look forward to welcoming you back soon and providing another top-notch experience.”
"My first ever order went well"
“Thank you for the 5-star rating and your kind words! We're so pleased to hear that you enjoyed your time with us. We look forward to welcoming you back soon and providing another top-notch experience!”
A rep from Heartland America, HeartlandRA, has responded:
“
We truly appreciate your positive feedback and loyalty. We're delighted to hear that you consistently have good results when doing business with us. Thank you for your understanding about product availability, and we'll continue working to provide the best service possible. If there's anything else we can assist you with or if you have additional comments, please feel free to reach out. Thank you for choosing Heartland America, and we look forward to serving you again!”