"Everything seems to work, but arrival time in shipment tracking is unpredictable because the parcel gets handed off to the post office (USPS innovations) for final delivery in the last mile. It usually arrives prior to when the tracking say in transit when I have it in hand at the front door. Sometimes FedEx delivers it straight to the door. Maybe I should say this is a nice problem to have. No issues with the product or order process."
"Quickly found the shorts I was looking for."
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"I was lookin for a replacement for my old GPS and I contacted Heartland America and I was told that they had a replacement item. So I ordered it the very same day."
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"We have purchased several items from Heartland with an outstanding purchase experience and great product. We highly recommend Heartland."
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"I haven't gotten the items that were ordered but I will be back to shop."
“Thank you for leaving such a wonderful review! We're overjoyed to hear that you're satisfied with your recent purchase. Our team works hard to ensure that every customer receives high-quality products and exceptional service. Your feedback encourages us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your support!”
"We love everything we buy here. Always great quality and price."
“Thank you for leaving such a wonderful review! We're overjoyed to hear that you're satisfied with your recent purchase. Our team works hard to ensure that every customer receives high-quality products and exceptional service. Your feedback encourages us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your support!”
"Had a problem with understanding sizes for mens pants/shorts. M / L / XL etc doesn't get it. Comparing actual waist sizes with M,L,XL clears things up. "
“Thank you for taking the time to leave us a review and sharing your experience. We appreciate your feedback and apologize for the difficulty you encountered in finding the correct size. ”
"Put an item number in n it gives you a different item number and a different item. Doesn't tell you if the item is discontinued or out of stock. Like the cargo pants item number 6F-97370."
“Thank you for taking the time to leave us a review and sharing your experience. We appreciate your feedback and apologize for the difficulty you encountered in finding the correct item. The item number for the cargo pants is 97916. The sizes that are no longer available have a line going through it. ”
"Fed Ex shipping info was texted the next day that Fed X had the item."
“Thank you for leaving such a wonderful review! We're overjoyed to hear that you're satisfied with your recent purchase. Our team works hard to ensure that every customer receives high-quality products and exceptional service. Your feedback encourages us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your support!”
"always liked this company."
“Thank you for leaving such a wonderful review! We're overjoyed to hear that you're satisfied with your recent purchase. Our team works hard to ensure that every customer receives high-quality products and exceptional service. Your feedback encourages us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your support!”
"But shipping is not free and I don't want to pay optional membership one year, not worth the price. "
“Thank you for your feedback. We understand your concerns about shipping costs and the optional membership. We strive to provide competitive rates while maintaining quality service. Our membership program offers additional benefits for loyal customers. We appreciate your input and will consider it as we improve our offerings. If you have any further suggestions or need assistance, please let us know. Thank you for choosing us.”
"Have been very satisfied with everything we have purchased from you.
"
“Thank you for leaving such a wonderful review! We're overjoyed to hear that you're satisfied with your recent purchase. Our team works hard to ensure that every customer receives high-quality products and exceptional service. Your feedback encourages us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your support!”
"After you tried to get an additional $21 will never buy again."
“We apologize for any confusion caused by the charge in question. We want to assure you that we have made multiple attempts to reach out to you through emails and phone calls in order to clarify this matter and gather additional information. However, it seems that our attempts to contact you may not have been successful.
To assist you effectively and provide a satisfactory resolution, we kindly request your cooperation in providing us with further details. Please share the date and description of the transaction, or any relevant order information, so that we can thoroughly investigate the matter and address your concerns.
We understand your frustration and value your satisfaction as a customer. Our team is committed to resolving this issue, and we apologize for any inconvenience caused thus far. To assist us in resolving this matter, we kindly ask that you respond to our emails with the requested details.
Thank you for bringing this matter to our attention, and we look forward to your prompt response, enabling us to address this situation and restore your trust in our company.
”
"Item I ordered is on backorder till July but remain hopeful"
“Thank you for your feedback. We apologize for the inconvenience caused by the backorder delay. Rest assured, we are working diligently to fulfill your order and expect to have it available by July. We appreciate your patience and remain hopeful that you will be satisfied with your purchase once it arrives.”
"I have a 1300 foot long driveway and FedEx leaves the package at the road end near a busy state road where any body can intercept it besides me."
“Thank you for sharing your experience. It's concerning to hear that FedEx left your package at the road end near a busy state road, especially considering the length of your driveway. Delivery services should prioritize secure delivery and take necessary precautions to ensure packages are received by the intended recipient. It may be helpful to reach out to FedEx directly to express your concerns and discuss potential solutions for future deliveries.”
A rep from Heartland America, TSwainHA, has responded:
“Thank you for the great review! We're glad you enjoyed your experience with us.”