"Difficult website to navigate "
"Average online shopping but good "
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"I really enjoy shopping there, its so well organized."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
" product fine, size for wood I need to spit is small."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"fast shipping, fair price, nice product....thank you"
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"All was fine. Order was filled promptly and correctly."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"I'm good, received my entire order..."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"WAS OFFERED MEMBER PROGRAM , NOT WEEK LATER STILL NO REFUND OR NO ITEM YET , AND WAS SUPOSIDLY IN STOCK !!!!!!!"
“Hi Tyson, we are very sorry for the confusion regarding your refund and your order. You did have your order shipped standard delivery that does take 7-10 business days for deliver. We checked for you, and you did receive your package in that time frame. We did issue your refund in the amount of $54.00 on 5/18/23. We had to wait for your order to close before we could issue that refund. customer Satisfaction is very important to us! Thank you from the Heartland America Team! ”
"I LOVE ... LOVE .... LOVE UR PRODUCTS BUT WISH U HAD MORE COWBOY BOOTS & WESTERN PRODUCTS ...."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"Almost 50 percent less than a competitor."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"YOUR WEBSITE IS ALWAYS SLOW AND TEDIOUS TO USE! MOST OF THE TIME
IT IS ALMOST AS FRUSTRATING AS CALLING YOUR CUSTOMER SERVICE AND WAITING ON HOLD FOREVER!!"
“Hi Steven, thank you for leaving your feedback. We are working hard to improve our website. We have made numerous changes to the website recently, and we hope this makes your shopping experience more user friendly. Customer satisfaction is very important to us! We thank you for being a valued member of Heartland America! If you call for customer service, and we have a high call volume, please choose the option for a call back. We will get back to you, without the wait times! We are working hard to improve our service by adding this feature to assist our customers. Thank you from the Heartland America Team! ”
"Purchased both as Mothers Day and Birthday gift for my wife. Customer service was fantastic. Ordering was very quick, as was delivery. "
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"I ordered a variety of things including bathroom balance bars for the shower and they were not any good. I posted this review and got a full refund on them. Good to know that Heartland takes care of its customers like that. I have shopped Heartland for years and never had a problem before.
"
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"I am pleased with the service I get from HeartLand America. I expect to be ordering from HeartLand again.
Isaac"
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"The mail-order operater and products was nice. She was quite helpful."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
A rep from Heartland America, TSwainHA, has responded:
“Hi, we are very sorry that you had a difficult time placing your order. Customer Satisfaction is very important to us. We are continuously working hard to improve our website, and make updates! Thank you from the Heartland America Team! ”