"Mallory was very knowledgeable Andy willing to help with all questions"
"Awesome experience - Customer rep Sam Cole could not have been more helpful- answered every question I had and saved us money by having us order the defib over the phone - she was great!!"
"The original AED I wanted to purchase was unavailable. I was contacted by Mallory O'Neil and she explained everything to me and was able to find us a comparable AED and we purchased it the same day over the phone with her. Very pleased with the customer service here!"
"Working with Diana Cooper was a very good experience. She was able to give us direction as to which de-fib we needed for our school and once we decided on the best product it was ordered and received in a matter of days. No hassles! Thanks Diana!"
"Awesome service and quick turn around. I would highly recommend working with the people at Heartsmart.com!"
"Reached out for a quote. I received one promptly. Had all my questions answered along the way. Great price for an AED as well."
"I have ordered 3 AEDs from Heartsmart.com. Dealing with their sales and customer service has been excellent. Sales was able to walk me through my needs and able to answer any question I had asked. When the order was places it was exact and had a few little no charge extras added in. The order was received in a reasonable time frame and the order was 100% accurate. When I discovered there was a minor problem with a Carrying case for one of the AEDs it was quickly replaced. Setting up the HeartsmartPro Management system was relatively easy and when I made a mistake on an inspection entry Customer service helped me resolve the issue the next day. I described a problem I had with an alarm unit with Customer Service and they shipped out a replacement unit without me having to ask for one. My experience with HeartSmart has been extremely positive. they have provided excellent sales and customer service support. Thank you Diana and Shannon. "
"Polite and knowledgeable sales persons handle my request and expedited my order.
THANKS "
"Diana was extremely knowledgeable and answered every question with lightning fast speed! The entire experience was wonderful. Thank you! "
"Samantha Milite at Heartsmart.com was INCREDIBLY helpful and very sweet. She walked my through step by step when ordering my AED for our car dealership. I had no knowledge about these machines and was worried ordering them. She made me feel at ease and taught me what I needed to know. Great, great experience!"
"We needed to have a new AED for the school and the staff was very helpful in detailing the benefits and capabilities of the machines we were considering. Helpful, knowledgeable and informative are 3 adjectives that immediately come to mind when I review my interaction with your staff. Wonderful package deal that is so helpful with a school on a budget!!"
"Mallory made the sales process easy. I purchase multiple emergency preparedness items daily and she made my day with her winning personality."
"The Heartsmart folks were super easy to work with and their prices were very affordable. I encourage all non-profits to go through Heartsmart directly instead of other sources, such as Amazon. They will make it worth your while. "
"I raised money to buy an AED for our local rescue mission and Mallory made sure the cost fit in our budget and made sure we received it as soon as possible. She saved the day!"
"Mallory was great to work with, very informative."