"I'm hard on customer service when it is bad,
but I also want to praise outstanding customer service when it is good. Shannon did a phenomenal job helping me understand my HeartSmart batteries, unit maintenance, and took good care of me. Excellent job. Rate A+"

"I needed to order an AED for our medical office and didn't know where to start. Mallory was very helpful and walked me through the process. The quote she sent were easy to understand and once our selection was made and our order was placed our AED arrived very quickly. I would highly recommend Heartsmart!"

"Our customer service advisor was Sam, and she did a great job of answering our questions. She made sure that our products arrived in time for a big holiday family gathering which gave us peace of mind."

"Great experience! After my initial request for a quote, I received a phone call to follow up on any questions I had about purchasing an AED. Shannon did a great job corresponding with me by phone and email. They offered very competitive pricing. I purchased two AEDs today, and received follow up emails regarding how to register my AEDs and tracking information. Disclaimer: I have not received my AEDs and other supplies yet, so I cannot attest to the quality of the products. "

"Mallory O was great to work with, will order from them again"

"Shannon was great to work with and made the experience easy. Will order from again!"

"Very cordial staff and answered all of my questions
"

"So easy to work with on-line. Excellent customer service!!"

"Very prompt, professional, and informative. For anyone needing an AED, hands down, this is the company and the customer service people to go with."

"Excellent devices, everything works great, seems reliable"

"My salesgirl Jackie was very patient with my delays...appreciated that a lot. thank you."

"EASY to order! They responded quickly to my questions. Will definitely use this service again."

"I worked with Mallory and she was absolutely fantastic! She answered all my questions promptly. I received my Philips Heartstart AED the next day after it shipped out. The process couldn't have been any easier. Thank you."

"Great communication, great customer service, great explanation. "

"The visual was good ,enabled me to order the correct pads."