"From creating a Purchase Order to them doing their thing behind the scenes, it has been a smooth process. Mallory has been wonderful and even when I had questions after the AED arrived, Mallory was very quick to respond. Thank you!"
"Called the Heartsmart help number and got all answers I needed as well as a electronic complete equipment user guide that had 'gone missing' from our church's records! 5 stars for helping me! God bless!"
" Heartsmart’s website is very helpful and easy to navigate. I ordered a new AED for our church, and was taken care of by Sam, one of Heartvsmart’s representatives. Sam was very friendly, knowledgeable and helpful. My questions were answered, alternative options were offered and my order was taken care of immediately. I received email notifications, receipts and product information within minutes of placing my order. I have used Heartsmart previously and received the same rapid, professional service. I would not hesitate to use them again in the future."
"Jackie was so pleasant and knowledgeable. She gave me a large discount to purchase an AED for our church. I am really impressed with this company. They offer an online management program for AEDs and free pad replacements. The accessories were also discounted. I received my AED in 2 business days! Wow!! Thanks, Jackie and Heartsmart.com!! "
"I appreciate the ease and friendliness of working with Sammi Milite and Heartsmart.com. I started using the website's chat help, and then wrapped up the order via email, and everything was professional, fast, and very friendly. I appreciate the "human touch" that was inserted into each interaction - it's nice to know not every email sent is strictly a form email :) "
"I asked for a quote and received the quote within minutes. Even handled the payment on-line and my products were shipped the same day!"
"Jackie at Heartsmart made the process of ordering a new defibrillator very easy. She answered all of my questions concerning all of the different brands they have. I should be receiving my new machine in the next week. Thank you Jackie!"
"So easy to work with! Timely service!"
"From the moment I requested a quote until I placed an order I felt like I was the only customer. If I emailed a question the response was immediate. Sales Rep, Diana Cooper, is extremely efficient in what she does. I would recommend Heartsmart.com to anyone in the market for this type of equipment. Customer service is A+!"
"Worked with me from start, through evaluation of options to close and beyond. Excellent service and communication. Delivered as promised. "
"Diana Cooper was very knowledgable and helpful throughout the whole process and I greatly appreciate it!
Tanzy Sierra
Regional Partnership WDB
Asheboro, NC"
"Shannon was great to work with! Easy, quick, painless. Thanks so much!"
"Jackie was great! She took care of my needs quickly and made sure to fulfill my special requests."
"HeartSmart.com has a great selection of AEDs and accessories. Their pricing for schools, churches, and other organizations is amazing. My customer service rep, Jackie, was so kind and helpful. It was a pleasure to work with her! I will exclusively use them for all of my future AED purchases and will absolutely recommend them to any school I work with!
Thank you Jackie and Heartsmart.com for helping me put AEDs in my son's school! "
"Super fast and consistent response from sales rep "